Gerber Collision & Glass - Chicago/Armitage Ave.

4.8 (675reviews)
97%
3940 W Armitage Ave,  Chicago,  IL  60647

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Chicago/Armitage offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (675)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job!!

Customer Service

My Experience

My Experience

Very satisfied with the work you all done.

Likely to Recommend

Repair Quality

Very happy

Customer Service

Very happy

Returned Clean

Likely to Recommend

I will definitely let people know.

Repair Quality

Everyone was great there. They aloud me time to make decisions. They were patientand explained what the the plan would be. They were done a lot ealier than predicted. Now with the work. WOW. Fantastic the job was beautiful. The trucked looked better than it ever did. I will definitely recommend them to anyone.

Customer Service

They were very great. They treated me very well Great people.

My Experience

Likely to Recommend

Repair Quality

Customer Service

At the time of check-in, I was greeted professionally. The technician explained everything that needed to be repaired. I was updated frequently. I receive my car back, with all repairs completed as explained. My car is back to looking great. Thank you all!

My Experience

Juan did a fantastic job keeping me informed throughout the repair process. I was extremely satisfied with the outstanding customer service and even more impressed with the quality of the repairs. I highly recommend the Armitage branch of Gerber Collision & Glass to anyone in need of professional, high-quality collision repairs.

Likely to Recommend

Absolutely, the communication and quality of work was highly satisfactory,

Repair Quality

Genuine parts were sought for this repair and I appreciate that.

Customer Service

Juan was excellent with answering my questions and keeping me updated as to the progress.

My Experience

Very professional and friendly. Quick turn around.

My Experience

My Experience

Gerber went above and beyond with fixing my car and kept me in informed

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, but only with insurance since the final bill was almost double the initial estimate. This extra cost approach for insurance invoices is what caused my previous vehicle to get totalled by state farm when the repair needed was not big but due to high cost was not repaired.

Repair Quality

Looked good

Customer Service

Easy to schedule and was updated

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They fixed my car good you can't even tell I was hit

Customer Service

My Experience

Quick repair and great communication

My Experience

Took too long to get back

My Experience

I had an outstanding experience with Gerber Collision & Glass from start to finish. The quality of the repair exceeded my expectations, and my vehicle was returned looking like new. What truly made the experience exceptional was Mary. She was attentive every step of the way, consistently keeping me informed with clear and timely communication. She made sure all of my questions were answered, quickly addressed any concerns, and demonstrated outstanding problem-solving skills throughout the entire process. Her professionalism, kindness, and dedication gave me complete confidence that my vehicle was in great hands. Excellent customer service is hard to find, and Mary is a perfect example of what it should look like. Thank you to Mary and the entire Gerber Collision & Glass team for making what could have been a stressful situation so smooth and worry-free. I highly recommend them to anyone in need of quality repairs and exceptional customer care.

Likely to Recommend

Repair Quality

The car looks great the delay in getting it was not. I was told it would be done earlier than it was.

Customer Service

The car looks great. I was told it would be done earlier than it was which was a bit disappointing.

My Experience

My Experience

Very professional and courteous. Also, very patient with all my questions and calls. I talked with Mary and Juan several times. More importantly, I was kept in the loop with texts and the quality of the repair was excellent. Not like I am a mechanic but the car looked brand new and I've driven it for 3 days now, including during a thunderstorm, and it feels and drives well.