Gerber Collision & Glass - Cicero (Il)

My Experience - 5.0/5.0 -

Hey, Jeffrey gave you the wrong number when he dropped off his ford. Jeffrey’s an idiot.

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

You guys didn’t fix my mirror, and the vehicle came back with scratches on the driver side. The driver side door was also left open in the rain.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Completed the job early to meet our deadline

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They were very pleasant efficient and very fast repairing my malibu the work was also very good

My Experience - 5.0/5.0 -

They delivered my repaired vehicle ahead of promised date, and it looks great 👍

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0 -

Done well and finished early

Customer Service - 5.0/5.0 -

Courteous and competent

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Car looks great and was done ahead of schedule. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They work very hard to meet a deadline I had

Customer Service - 5.0/5.0 -

Very helpful

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0 -

4 weeks was to long

My Experience - 5.0/5.0 -

Very good job, thank you

My Experience - 5.0/5.0 -

Car looks like new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job from start to finish

Likely to Recommend - 5.0/5.0 -

As I mentioned before their services are highly recommended by me

Repair Quality - 5.0/5.0 -

Like the song says you're the best thing that ever happened to me like start to finish you did a good job with my car very good job thank you all so much.

Customer Service - 5.0/5.0 -

Very good job from start to finish and I do recommend the services two people I know.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I sure will. I have used 2 of your local competitors in the passed 5-7 years. I would never return to either of them due to extended repair times that exhausted my rental period. Gerber is now my go to for any future repair needs. Thank You for being so responsive to your customers needs.

Repair Quality - 5.0/5.0 -

Bridget & Esteban were professional and articulate. They helped make a difficult time tolerable. My vehicle was repaired extremely quickly which I truly appreciate.

Customer Service - 5.0/5.0 -

Again, Bridget & Esteban are the bomb.

Returned Clean

My Experience - 5.0/5.0 -

Excellent work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.5/5.0 -

Not likely but if you guys communicated more and called me it would’ve been better they told me 5 days it would take it took over 3 weeks

Repair Quality - 2.0/5.0 -

Told them some stuff was still messing up never got a call back

Customer Service - 2.5/5.0 -

Kept delaying the car

My Experience - 5.0/5.0 -

Thanks

Likely to Recommend - 5.0/5.0 -

Quick and efficient

Repair Quality - 5.0/5.0 -

Friendly , knowledgeable and fast service!

Customer Service - 5.0/5.0 -

Employees were customer service Plus oriented!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality of repairs was excellent

Customer Service - 5.0/5.0 -

Team was responsive

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything excellent good attitude congratulations, I’m so happy thanks Carlos

Customer Service - 5.0/5.0 -

Excellent

Returned Clean