Gerber Collision & Glass - Clarksville/Jack Miller

4.8 (167reviews)
96%
115 Jack Miller Blvd,  Clarksville,  TN  37042

In operation 85 years.

Gerber Collision & Glass - Clarksville/Jack Miller Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (167)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, frequent and proactive communication via text updates, and repairs completed ahead of schedule. Many highlighted that vehicles were returned in excellent, like-new condition, with several noting the unexpected bonus of a clean vehicle upon return. A few customers mentioned areas for improvement directly from their experiences, including instances where parts were not properly reinstalled, recycled parts were used without prior notice, and unresolved mechanical issues following repairs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"It was ready early and it helped me avoid buying a rental."
"Vehicle ready 1 week early."
"... than that the repair looks immaculate. Loved it. And the fast speed in which repairs were made was amazing!" Read more
"To the weather in the snow apocalypse, it took longer to get parts in."
"The customer service was amazing and the repairs were top notch as well as being done ahead of schedule."
"Constant communication via text to keep me informed"
"I loved that through the whole process I was getting texts about the status of my vehicle and progress. I would've liked to be involved in ..." Read more
"... of the issue so it wouldnt happen again. Instead, I received a callback saying the technician denied ever disconnecting the battery cable and claimed they ..." Read more
"I really appreciated the constant communication and the upfront explanation of everything. The workmanship was excellent as well."
"great communication and quality work."

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Returned Clean

My Experience

Super good service and repaired quicker than I thpught.

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My Experience

The shop was quick and communicated any updates with the ongoing repairs

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My Experience

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My Experience

Everything was professional and timely. I was kept in the loop at every step. The only thing a spot was overlooked on the driver side.

My Experience

Crystal was fantastic. She communicated throughout the process and even went above and beyond to find specific parts I wanted for my car

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Returned Clean

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My Experience

They did awesome,they kept me up dated the whole time they had my jeep

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Repair Quality

They were awesome kept me up dated the whole time, they had my Jeep they did a great job

Customer Service

Awesome

My Experience

I have to say I was very taken by the kind of service I received. Everyone was very kind and had been working as a team. A special thank you to Krystal for performing a top notch service for me in every way. She went really above and beyond for me. I will pray the Lord will shower her with blessings. He does a mutch better job than I ever could. Thank you all Gerber and glas Team.

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Absolutely

Repair Quality

I am very much taken it is one of the best company. And the work is excellent. The costumer service outstanding

Customer Service

Excellent

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Friendly, Professional, Understanding, and Efficient. They did phenomenal work!

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Excellent work and great staff

Returned Clean

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Repair Quality

Everything was great it and repaired to its pre crash condition.

Customer Service

Crystal was amazing in communicating throughout the process and giving us updates when she had them.

Returned Clean

My Experience

Very good service. The work was great my truck looks like new.

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Repair Quality

The repairs were done faster than expected. And with great quality.

Customer Service

Was treated great 👍