Gerber Collision & Glass - Cleveland (Tn)

My Experience - 5.0/5.0 -

The service wears great and the staff was super friendly and very helpful.

Likely to Recommend - 5.0/5.0 -

Great service

Repair Quality - 5.0/5.0 -

The repair was done very well and the turn around was fast

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Great just like family

Repair Quality - 5.0/5.0 -

Very pleased with truck repairs and great folks i had to work they brought it to the house really seem to care for customers

Customer Service - 5.0/5.0 -

Very good repairs looks brand new very pleased

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Satisfaction. Good work. But too expensive.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 2.5/5.0 -

I picked my car up on Friday. My brake light on the left side of my vehicle (where I was hit) is still not working. I had to call them today and have them come get my car to fix it. This happened the last time I used them for an insurance claim. I had to take my car back to them TWICE because items were still not fixed properly.

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Satisfied

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

I was very satisfied with Gerber Collision and glass. They did a great job on my car. I would recommend them to others in the future that need a reputable auto repair company. I would give them five stars.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Zak was a pleasure to work with. I was there for warranty work which is probably the worst situation, yet he still made light of it all and was very understanding and caring. I will definitely return here if I ever have to.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and communication.

Customer Service - 5.0/5.0 -

Communication was amazing. Everyone was so friendly and helpful.

Likely to Recommend - 5.0/5.0 -

10/10 experience with Gerber Collision & Glass! Everyone was so kind and helpful. Julie at the front desk was super sweet, Cliff explained everything perfectly, and Zack was awesome and helped us navigate some insurance issues. They made the whole process so much easier and stress-free. Highly recommend!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision was very efficient , they delivered my car before they expected date. I gave them a 10 because of their courtesy and their great work.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated the kindness, respect and courtesy of all the employees from day one! I appreciated updates throughout the process! And I’m very pleased with the repairs. Thank you, Zakery Watts for your professionalism and prompt service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yea definitely

Repair Quality - 5.0/5.0 -

Great job. Fast snd friendly service.

Customer Service - 5.0/5.0 -

Very friendly

Likely to Recommend - 5.0/5.0 -

They do great work with respect for you and maintaining your vehicle

Repair Quality - 5.0/5.0 -

Everything is as should be. The car looks really nice and so far no more problems with the air after the deer hit the lines under the wheel basing

Customer Service - 5.0/5.0 -

The lady was very friendly and polite. Talked with respect.

My Experience - 5.0/5.0 -

Gerber was very easy to work with from dropping off to picking up my car. My car looks as if it was never in an accident.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I really enjoyed working with the staff and they did a great job. I appreciated the attention and concern I experienced on a personal level which goes over and beyond.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very impressed with your speedy repairs and professional handling of my claim. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You did a wonderful speedy repair to my car and appreciate your professionalism!!! Thank

Customer Service - 5.0/5.0 -

Very attentive to my requests

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All went smoothly. Thank you, Farm Bureau!!

Customer Service - 5.0/5.0 -

Zack took care of us. We would use this place again, but hopefully we won’t have to!

Likely to Recommend - 5.0/5.0 -

Zac and his crew did amazing work and outstanding customer service

Repair Quality - 5.0/5.0 -

Repair

Customer Service - 5.0/5.0 -

Excellent work they done