Classic Collision Cleveland
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0 -
I am all about honesty and good customer service. I got broken promises. Until Josh. He came thru for me on august 7th when he delivered my car to me 20 minutes before my mom was discharged from the hospital. Luckily I was able to ride in the ambulance with her but was stuck there. Josh promised my car on Friday and I got it. Nice end to a nightmare.
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Luis is a big liar and I am glad Josh took over and made it right.
My Experience - 5.0/5.0 -
Car looks like nothing ever happened!!! They are awesome. They kept us informed throughout the entire process!!! Very Happy!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great ,good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Truck looks like new and was very clean when I picked it up. They communicated every week about the progress of the work. I could not be happier. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my truck and great communication also.
Customer Service - 5.0/5.0 -
Stayed very well informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job by your team and the quality of the workmanship is top notch! I have had both of my vehicles in your shop and we are very pleased with your work! Thanks for your team and staff for your professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service and communication.
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0 -
Communication thoroughly detailed.
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service! Staff very knowledgeable and friendly! Would definitely use again!!!!!
My Experience - 5.0/5.0 -
Looks like a new car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with job well done, specially the pick up/delivery of my vehicle. Thank you very much!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will use again when the need arises.
Repair Quality - 5.0/5.0 -
Very satisfied with your service. Everyone was very professional.
Customer Service - 5.0/5.0 -
Satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will absolutely recommend them, in fact. I already have.
Repair Quality - 5.0/5.0 -
Quick, efficient and very nice people. Did a great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Because it was a great job
Repair Quality - 5.0/5.0 -
Look very very good
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service! My repair tech explained the estimate when I dropped off the vehicle, updates were texted as progress was made and received an overview of the work as we conducted an inspection of the work. Very satisfied with Classic Collision.
Likely to Recommend - 4.0/5.0 -
Only if they can correct issue
Repair Quality - 2.0/5.0 -
Had to take back in for problem with door
Customer Service - 4.0/5.0 -
Overall very good
My Experience - 5.0/5.0 -
Car looked very good. A couple of very minor things came up ( one of the head lights LED strip stop working and they caught it). Good goods that seem know what they are doing.
Likely to Recommend - 5.0/5.0 -
I only give out recommendations when i think they deserve it.
Repair Quality - 5.0/5.0 -
Great job on rebuilding my car and keeping me informed every step
Customer Service - 5.0/5.0 -
It’s a team effort and they do a good job
My Experience - 5.0/5.0 -
Luis was excellent! He was thorough with my car and wonderful customer service.