Gerber Collision & Glass - Cleveland (Tn)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great 👍🏻 Job ‼️ very informative about when the job is gonna be done-even made special arrangements to pick up after hours which was really nice for me. I have to work out of town - It took me an hour and a half to get there - I still was able to pick it up today, it was fixed. Didn’t have to miss work - other places I’m sure I would’ve had to leave work early- staff was very professional & accommodate to my schedule. By the way, I dropped the vehicle off at 7:30 PM.tonight Thank Again, Lara

Likely to Recommend - 3.5/5.0 -

Based on friendliness alone

Repair Quality - 1.0/5.0 -

I have not had repairs done at Gerber. I have only gotten an estimate.

Customer Service - 5.0/5.0 -

I have not had repairs done at Gerber. I have only gotten an estimate.

Returned Clean

Likely to Recommend - 2.5/5.0 -

Others that are good

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0 -

Had to leave car till late evenings

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good so far

Customer Service - 5.0/5.0 -

Great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber went above and beyond expectations. Not only replaced required parts but also washed and cleaned my truck inside and out. I recommend Gerber Collision highly.

Customer Service - 5.0/5.0 -

Great service. Above and beyond. All work completed in a timely manner and even cleaned out the vehicle. Would recommend to anyone needing body work done.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The front office was super nice the estimater was great and the final results were great as welll. Very happy my insurance company sent me their way.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service and excellent repair work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful service and people. Repair was perfect

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They repaired my car fast.. with quality.. it was done 2 days faster than estimated.. highly recommend Gerber Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great. I’m happy with your service

Customer Service - 5.0/5.0 -

Looks great. I’m happy with your service. I appreciated the progress texts

My Experience - 5.0/5.0 -

The staff was so nice and they kelp me up to date and they did a amazing job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I dropped my truck off on a Tuesday and the repairs were completed by Friday . The Manager stayed late after hours so I could pick up my vehicle after 5 pm so I wouldn't have to miss work .

Customer Service - 5.0/5.0 -

Amazing service and quick turn around .

Likely to Recommend - 5.0/5.0 -

Good people

Repair Quality - 4.5/5.0 -

Done a good job for me

Customer Service - 4.5/5.0 -

Done well

My Experience - 5.0/5.0 -

Extremely fast and reliable.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0