Gerber Collision & Glass - CO Sprgs/Garden of Gods

Likely to Recommend - 5.0/5.0 -

Great experience.

Repair Quality - 5.0/5.0

Customer Service - 1.5/5.0 -

Didn't use glass service

Returned Clean

Likely to Recommend - 4.5/5.0 -

I would recommend

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Did great work

My Experience - 5.0/5.0 -

Best body shop in Colorado Springs, I highly recommend them.

My Experience - 5.0/5.0 -

The truck looks brand new!! Thank you for doing such a fantastic job!! And thank you for all the timely communications. You guys are amazing.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have recommended. They do a great job.

Repair Quality - 5.0/5.0 -

I have been taking my vehicles to Gerber on Mark Dabling ever since I discovered them 6 years ago. They have done exceptional work on repairing the hail damage to my Ram 1500, replacing the fender and matching the paint on my wife’s Acura tl, and most recently repairing a dent in the rear quarter on my Ford Excursion. I was extremely satisfied that they could match paint on a 21 year old vehicle and blend it in. Dave and Sarah have been great to work with. I highly recommend them for those that want the repair done right. Thanks Dave!!! I have other vehicles that I will be bringing your way soon.

Customer Service - 5.0/5.0 -

Dave and Sarah are great to work with. Dave is down to earth and straight forward on what it will take to address the repairs. I have read other comments that they don’t always deliver repairs as stated. I am of the mind to that I would rather have them take their time to do it right the first time than having a rushed repair. Thanks again Dave, you kept me informed on the process and any delays. The timetable for the repair was more than acceptable considering the great job your crew did on the repair.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

David was very helpful and managed our 2017 Acadia repairs quickly and effectively. Tks. BCC

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

The repairs are not complete. I kept getting different completion dates then I was rushed to go pick it up today 7/31. The repairs are not complete. The driver side do not lock, passenger doors and trunk do not open, windows don’t operate and they took it apart in the rear and the components were not put back in / reinstalled.

My Experience - 5.0/5.0 -

Dave was friendly, helpful and made everything super easy. They stayed in constant communication so I was never left wondering where I was at in the process. I was scheduled and taken care of quickly. I think I would use Gerber in the future if I had the need or choice.

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

There was at least a 2 1/2 working day that my truck was not touched plus a weekend. Wow my truck was sitting there. I could’ve been using it on the job. This is my work truck. I had to call them to get them to even start working on it. Then when I picked my truck up, there were parts hanging and they were pieces missing. I asked them for a quote on painting the hood and the tailgate and to this day, I still haven’t got that email.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Trever and his were very helpful in the whole process and I felt very satisfied with the work done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service we received was very professional and the repair looks seamless.

Customer Service - 5.0/5.0 -

Customer Service was very helpful and immediately responsive to our questions regarding billing and insurance.

My Experience - 5.0/5.0 -

I LOVE the frequent progress updates!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

The communication about my car's progress could have been better.

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the job that was done on my Lexus to return it to its hail free state. A month ago I was in a torrential hail storm where my car was completely covered from front to back in dents. Gerber did a fantastic job restoring it back to its original status and in less the time than originally planned.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Trevour was very personable as well as professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My contact with travelers was very positive. As was my contact and service with Gerber's collision& Glass. Very professional at the time being very personable- A difficult balance to pull off sometimes.

Customer Service - 5.0/5.0 -

Gerber's collision was very efficient, a true quality repair work and professionally handled.

My Experience - 5.0/5.0 -

Dave was extremely helpful and accommodating every step of the way! He went out of his way to support me and keep me very well informed!!!

My Experience - 5.0/5.0 -

I may need to go back possible head light problem! Excellent customer service!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Very polite

Customer Service - 5.0/5.0

Returned Clean