Gerber Collision & Glass - Cocoa

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I found all the staff very welcoming, ready to answer any questions that I had, and very knowledgeable as to what was needed with the car. Ricky was very good at answering all my questions, and easing any worries I had as to what was needed, and if insurance would cover any of the issues after my deductible. My car was ready in record time – 13 days before the expected time they thought it would take. The secretary also was very kind and very efficient when I came to pick up my car and any questions I had she called Ricky, who was very knowledgeable and very willing to answer any and all questions. It’s wonderful. That’s such a company is close to where I live.

Likely to Recommend - 5.0/5.0 -

I have raved about Gerber to all my friends and relatives and have recommended you highly

Repair Quality - 5.0/5.0 -

Wonderful job done

Customer Service - 5.0/5.0 -

Ricky was wonderful and so knowledgeable. He answered all my questions and made sure I didn’t leave until I was satisfied with all the answers. The secretary of the desk was also wonderful and very friendly

My Experience - 5.0/5.0 -

Was happy with each employee that I came in contact with. I felt like I could trust and believe what they were saying. My vehicle was repaired in a timely manner and it looks great. What more can a customer as for?

Likely to Recommend - 5.0/5.0 -

Highly recommend Gerber Collision. I wish I had known about them in 2022.

Repair Quality - 5.0/5.0 -

I felt very comfortable with Gerber Collision. All of the employees were polite and professional. I felt like I could trust them.

Customer Service - 5.0/5.0 -

Beyond a shadow of doubt customer service was A+.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

I am not sure. They gave me two estimations. The cost from first one was more that 400, the second one cost was more than 900. Huge difference.

Repair Quality - 2.5/5.0 -

The quality repair is good. However, I am not happy for the estimation and promise.

Customer Service - 2.5/5.0 -

I got two estimations. One is pre-repair. The second was before repair. The first estimation told me one day repair is enough. However, it took 3 days to get job done.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for a job well done.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All of the staff were amazing - including Ricky, Sharon, and Sam. I recommend this location to anyone needing collision repair!

Customer Service - 5.0/5.0 -

See previous

Likely to Recommend - 5.0/5.0 -

I will be recommending them to anyone who needs work done

Repair Quality - 5.0/5.0 -

Great communication throughout our service . Quality work and worked diligently to ensure very little down time for us ! Thanks so much!

Customer Service - 5.0/5.0 -

Communication was great

My Experience - 5.0/5.0 -

This establishment is amazing! Everyone here is positive and very informative. I went there very sad and having a bad day due to what happened to my car. The Gerber staff were very supportive and helpful. I'm very thankful for them. Their work is amazing! My car looked brand new. So happy I chose them!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The way that Gerber kept me updated on the status of my repairs is unprecedented! I cannot tell that my car was in an accident. Thank you Ricky Adams and the Cocoa Gerber team.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service was excellent. Gerber Cocoa kept me informed throughout the repair process.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks. Ricky, for being informative and very professional. I will definitely bring my vehicle to your the establishment again.

Customer Service - 5.0/5.0 -

Thanks.Sharon, for being very professional and helpful.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job, quick turnover and great communication.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was great & kept me updated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional staff and quality work Thank you

Likely to Recommend - 5.0/5.0 -

Yes I would recommend Gerber to a friend

Repair Quality - 5.0/5.0 -

Very satisfied with the job Gebber did on the Chevy Equinox the staff was very professional and knowledgeable

Customer Service - 5.0/5.0 -

Very satisfied with the job Gerber did on the Chevy Equinox the staff was knowledgeable and professional .Kept me informed with the process and quick turn around. Thank you Steve

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0