Gerber Collision & Glass - Columbia/Gracern Rd.

4.9 (87reviews)
95%
904 Gracern Rd,  Columbia,  SC  29210

In operation 85 years.

Gerber Collision & Glass - Columbia/Gracern Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram

Reviews (87)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excelente atención y trabajo fenomenal

Likely to Recommend

I’d recommend this shop to anyone I know in need of collision repair damage, and will let them know.

Repair Quality

The repair was done several days ahead of scheduled pick-up estimation. I was able to get my car in same day no problem. Elizabeth made the process easy and explained everything perfectly. This was very assuring due to the fact I was involved in an accident shortly prior. Darnell was very kind and treated me with respect when going over the fixed damages with me. I felt a more personal connection with the workers rather than the “just a customer” treatment. I was surprised to get back in my vehicle and find the carpets vacuumed and air fresheners placed inside- they went above and behind and exceeded my expectations!

Customer Service

The repair was done several days ahead of scheduled pick-up estimation. I was able to get my car in same day no problem. Elizabeth made the process easy and explained everything perfectly. This was very assuring due to the fact I was involved in an accident shortly prior. Darnell was very kind and treated me with respect when going over the fixed damages with me. I felt a more personal connection with the workers rather than the “just a customer” treatment. I was surprised to get back in my vehicle and find the carpets vacuumed and air fresheners placed inside- they went above and behind and exceeded my expectations!

Returned Clean

My Experience

Friendly and courtesy staff. Superb job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was excellent and the service was wonderful. Can not recommend enough!

Likely to Recommend

Repair Quality

Right rear tail light no longer working

Customer Service

Both Darnell and Elizabeth were very helpful and made transitions smooth and I very appreciative of their service.

Returned Clean

My Experience

Amazing work will definitely come back if ever needed , and will definitely recommend

Likely to Recommend

Great Service and friendly staff , keep you informed through every part of process, wood definitely recommend

Repair Quality

Amazing work , friendly service and very helpful . The staff are great and keeps you informed through every process

Customer Service

Great Service and friendly staff , keep you informed through every part of process, wood definitely recommend

My Experience

Likely to Recommend

Repair Quality

Everything was quick & fast.. front office staff was great

Customer Service

Returned Clean

My Experience

Elizabeth and Darnell kept me up to date on my repairs and were a delight to work with.

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Repair Quality

Customer Service

Thanks Elizabeth and darnell

Returned Clean

My Experience

Everyone was so polite and helpful. Anything questions I had they were helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There was clear and frequent communication. I really appreciated the text updates! The job was done early and everyone was so nice to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Elizabeth and Darnell, both were very professional, friendly, and customer focused throughout my whole process. I’m glad that the original service provider was not available. The staff at Gerber was warm, welcoming, and exceeded my expectations. Gerber is now my go to place for my service needs.

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Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

The staff were amazing.

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Customer Service

Professional, polite.

Returned Clean

Likely to Recommend

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was really impressed with how quickly my vehicle was finished. Darnell did a super job getting it done in less than the quoted time which saved me on my rental! And it looks fantastic! Elizabeth was also very nice and helpful! 10/10 would definitely recommend this shop!

Likely to Recommend

Repair Quality

Got it done quicker than expected and it looks fabulous! Thanks Darnell and Elizabeth! So happy!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean