Gerber Collision & Glass - Columbia/Newland Rd.

4.8 (156reviews)
96%
106 Newland Rd,  Columbia,  SC  29229

In operation 85 years.

Gerber Collision & Glass -Columbia/Newland Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (156)

My Experience

Great staff, very helpful, and the work was fantastic!

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My Experience

I had an excellent experience with Gerber Collision & Glass. From start to finish, the entire process was handled with professionalism, transparency, and attention to detail. The team kept me informed every step of the way, and I truly appreciated how clearly everything was explained. The quality of the repairs exceeded my expectations—my 2025 BMW i7 looks and drives like it did before the damage. It’s clear the technicians take pride in their work and follow proper procedures to ensure everything is done right. Even better, the repairs were completed ahead of the promised timeframe, which made the entire experience even more convenient and stress-free. When I picked up my vehicle, they took the time to do a full walk-around with me to go over the repairs and make sure I was completely satisfied, which I really appreciated. Customer service was outstanding, and the entire staff was friendly, knowledgeable, and genuinely cared about making sure I was satisfied. I would absolutely recommend Gerber to anyone needing repairs and wouldn’t hesitate to return in the future.

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10/10 — I would absolutely recommend Gerber Collision & Glass to anyone. Our experience was exceptional from start to finish. The repairs on our 2025 BMW i7 were flawless, completed ahead of schedule, and the entire process was seamless. The entire Team was outstanding — their communication, professionalism, and attention to detail truly set them apart. It’s rare to find this level of customer service and quality. We couldn’t be more satisfied and will definitely recommend them to friends and family.

Repair Quality

We had an outstanding experience with Gerber Collision & Glass repairing our 2025 BMW i7. The quality of the repairs exceeded our expectations — the vehicle looks absolutely flawless and drives perfectly. The team kept us informed every step of the way, completed the work ahead of schedule, and made the entire process smooth and stress-free. Tatum, Jesse, and Lana were absolutely outstanding — professional, attentive, and truly went above and beyond to take care of us. We especially appreciated the final walk-around to ensure we were 100% satisfied before leaving. Truly top-notch service and craftsmanship — we couldn’t be happier with the results. Highly recommend!

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Thank you so much you have repaired my car is phenomenal ❤️ I love it and sending you some more business.

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Great job, thank you.

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My Experience

Outstanding service & constantly informed by Lana from the start until I had keys in hand today.

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I would recommend Gerber every day of the week!

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I am extremely happy with Gerber. They were extremely professional, informative and courteous to all my inquiries. Their customer service skills are without argument the best that I have had from a business in my entire time being in South Carolina (almost 30 years)

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Lana, Donald and their team was awesome! I am retired military and currently work in the customer service field (HR) for the Dept of Defense and this level of customer service is next level!!

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My car looks brand new. The staff was excellent.

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My Experience

Great service and communication and customer card! Would highly recommend them!

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Excellent service from front desk & Robert

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Excellent.

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My Experience

Gerber Collision & Glass was a 10/10. Lana was very wonderful explaining everything for the process of the repairs of my vehicle. Today when I pickup my vehicle she really made me feel welcome. I just had to give her a big hug.

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Everyone here was incredibly kind, patient, and professional, with outstanding customer service. I had a lot of questions about the process, and they took the time to walk me through everything, making the entire repair experience smooth and stress-free. My truck looked great when I got it back—clean and expertly repaired. Hopefully I won’t need their services again, but if I do, I would absolutely return to Gerber Collision. A special thank-you to Lana, who handled my vehicle. She was amazing—friendly, welcoming, and truly a people person who greeted everyone with a smile. Many blessings to the entire team, and thank you again for such a great experience.

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