Gerber Collision & Glass - Coon Rapids

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good service From Tye and Jim

Customer Service - 5.0/5.0 -

The Best

Returned Clean

My Experience - 5.0/5.0 -

Great customer service Kept me informed Got vehicle back ahead of schedule

My Experience - 0.0/5.0 -

When I signed my contract I was told that I would receive updates every Tuesday and Thursday. I did not get any updates When I did finally get a call saying my car was ready it was 27 days later When I showed up to get my car we were doing the walk around and there were bubbles in the chrome grill and a scratch in the grill also When the guy that did the walk around with me looked at the estimate and the grill was not on the estimate so he went in to question it because he knew that when I dropped it off there was not a grill

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Did not receive updates like the contract that I signed said I would When I did the walk around my car there were imperfections in the work that was completed

Customer Service - 3.0/5.0

Likely to Recommend - 5.0/5.0 -

Would very much recommend

Repair Quality - 5.0/5.0 -

Extremely wonderful. You helped us so much even more than expected you went above and beyond what was expected. Thank you so very much

Customer Service - 5.0/5.0 -

So very helpful so kind

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

I'm very happy with all the work was done on my Jeep

Customer Service - 5.0/5.0 -

Very easy to communicate

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

The work Gerber did was good, I was satisfied.

Customer Service - 4.5/5.0 -

Staff was very friendly and helpful.

Returned Clean

My Experience - 5.0/5.0 -

The team did an excellent job fixing the mirror. They were very helpful with getting the car back to me when I was delayed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding Performance

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Good experience, but took longer than originally estimated

Customer Service - 5.0/5.0 -

Nice folks to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

Overall experience was excellent

Repair Quality - 5.0/5.0 -

Great customer service, excellent quality work. They completed the work in a reasonable time and kept us updated along the way

Customer Service - 5.0/5.0 -

All the staff was Friendly and gave great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

Dropped my truck off in November, today is January 13th over a month. I get there today and find that they didn't put a hitch on my truck. Then I go to leave and the fuel sender isn't working when I went to bring it back in the rear park sensors stopped working all things it took them almost 2 months to fix. Not satisfied

Customer Service - 3.0/5.0 -

They kind of keep you in the loop but they give you a dead line then continue to push out that deadline

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The employees answered all of my questions completely and kept me informed about the repair work the whole time they were working in it.

Customer Service - 5.0/5.0 -

See other comment

My Experience - 5.0/5.0 -

Everything looks great. Got the car back a couple days earlier than expected which, for us, worked out nice. The color match for the adjoining parts looked very nice considering the original pain is 14 years old. Thanks for the accurate and timely text communications.

Likely to Recommend - 5.0/5.0 -

I would recommend Gerber

Repair Quality - 5.0/5.0 -

My car looks like new. I would trust Gerber!

Customer Service - 5.0/5.0 -

They will give you updates and answer any calls