Gerber Collision & Glass - Coon Rapids
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Coon Rapids offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
All was wonderful 10's all around plz
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice job, good communication. Actual time to do the work was much less than estimated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Work was fast and well done.
Customer Service - 5.0/5.0 -
Very friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work done. Completed a week ahead of estimated time which was fantastic! Thank you all!
Customer Service - 5.0/5.0 -
Excellent work done. Completed a week ahead of estimated time which was fantastic! Thank you all!
Likely to Recommend - 4.5/5.0 -
Great work and everything. Just wish I had better notifications so I can plan accordingly when to bring in my vehicle
Repair Quality - 5.0/5.0 -
Great work and services.
Customer Service - 4.0/5.0 -
The guys were great, however I didn’t get notified ahead to bring in my car.
Returned Clean
My Experience - 5.0/5.0 -
Was fast and easy. Little long wait waiting on the estimate when I had appt. But was fine
My Experience - 5.0/5.0 -
The staff were very attentive, kind, professional and thorough. I was especially impressed with the near-daily texts that kept me up to date. As a consumer and marketing executive I am acutely aware of the critical role communication plays in the client experience. You guys have established a very high bar that others may find difficult to follow.
My Experience - 5.0/5.0 -
Just picked up looks good everything seems to be functioning properly
Likely to Recommend - 4.0/5.0 -
Good job
Repair Quality - 4.5/5.0 -
All good no complaints running good
Customer Service - 4.5/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I would recommend them for the lifetime warranty… but not for the care of the car
Customer Service - 1.5/5.0 -
I understand that it takes time to get your car in and estimated. But for me to sit and wait in a lobby for an hour to see someone… and then wait another hour for a rental… is insane. Then to pick my car up and being told on the phone it would be ready in 10 minutes which actually meant and hour and a half… is kinda inconsiderate. They were so persistent in taking my car to get washed at a local car wash… but it honestly could’ve done without it, I got it back wet and now it has water marks. Lastly… someone definitely went through my things in my car… I had left my passport in the glove compartment… and found it out in the open in the center of my car charging compartment.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great folks! Everyone was super friendly and accommodating to my needs. They kept in touch the whole time through text, I never had to ask what's going on. Buy the way, the work was top notch, beautify done. The car looked like it was off the showroom floor. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kind and considerate service. Staff were friendly and well informed. Very helpful relationship with car rental company made the experience great. Secretary at the service desk was outstanding. Left a very good impression of Gerber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Easy to work with
Repair Quality - 4.0/5.0 -
There was a delay due to the tech being out.
Customer Service - 5.0/5.0 -
Great and liked the texts letting me know what was going on
Returned Clean
My Experience - 5.0/5.0 -
The staff truly care about their customers and made this repair go smoothly. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Calvin and Miranda at the front office were absolutely wonderful. Chris and Ryan that did the actual work on the car made the car look like it came off the showroom floor yesterday. Great service all around!
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work, and done much quicker than I expected. The quality of the work looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done well, and quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turnaround time and at this time looks like the problem was fixed.