Gerber Collision & Glass - Elk River

4.8 (366reviews)

96%

(763) 241-9185

21475 Hwy 169, Elk River, MN 55330

96%

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21475 Hwy 169
Elk River, MN 55330

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About Gerber Collision & Glass - Elk River

See Photos

21475 Hwy 169
Elk River, MN 55330

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Elk River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Reviews (366)

Sort By:
Newest
Rating

326 Customers Rated

5 Stars

79.8% Complete

(292)
4 Stars

5.5% Complete

(20)
3 Stars

1.1% Complete

(4)
2 Stars

1.1% Complete

(4)
1 Star

0.3% Complete

(1)
< 1 Star

1.4% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding communication, with many highlighting proactive updates via calls and texts throughout the repair process. Repair quality is frequently described as exceptional, with vehicles returned looking brand new or better than expected. Timeliness is a strong theme, as numerous customers noted their vehicles were completed ahead of schedule. Many customers also appreciated the added touches of interior and exterior cleaning. A small number of customers noted areas for improvement, including occasional delays, follow-up communication gaps, and isolated quality finish concerns on warranty repairs, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... adequate enough to describe my reaction when I saw their beautiful restoration including a perfect paint match! I am SO pleased and already recommended them to ..." Read more

"... going to Gerber Collision and glass with our repairs. Both times they have provided exceptional care to our vehicles. They went above and beyond with their customer service ..." Read more

"The service I was provided was outstanding. I was either emailed or called with daily updates. ..." Read more

"... in the service industry for over a very long time. The work performed appears to be of great quality. And thank you for handling the insurance issues so ..." Read more

"... give the frontal repairs a lot higher score, but the finish work on a warranty repair took 4 return trips to correct issues!" Read more

"4 days ahead of schedule."

"... days for the vehicle to be finished. Surprisingly it was less than a week." Read more

"My vehicle was done before I even imagined it would be done. And I was very thankful for that."

"... would be finish on or maybe before the 28th of April. It turned out to be later and because of the 4 return trips caused on the warranty repair made a final date of ..." Read more

"... work was excellent, the pricing was as agreed and the truck was done 1 12 days early. Excellent value and work!! Thank you at the Gerber Collision Elk ..." Read more

"Excellent communication could not have been better"

"Gerber Collision was excellent and communication and always kept us updated on the progress of our vehicle."

"The best thing about the whole experience was you guys do a very good job of communicating. Thank you."

"I had to call many times for updates, and didn't know they had to ship to elk river"

"... my vehicle for 15 minutes when it was dropped off. Follow up when the vehicle was done was lacking. I needed to call a couple times for status updates. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... adequate enough to describe my reaction when I saw their beautiful restoration including a perfect paint match! I am SO pleased and already recommended them to ..." Read more

"... going to Gerber Collision and glass with our repairs. Both times they have provided exceptional care to our vehicles. They went above and beyond with their customer service ..." Read more

"The service I was provided was outstanding. I was either emailed or called with daily updates. ..." Read more

"... in the service industry for over a very long time. The work performed appears to be of great quality. And thank you for handling the insurance issues so ..." Read more

"... give the frontal repairs a lot higher score, but the finish work on a warranty repair took 4 return trips to correct issues!" Read more

"4 days ahead of schedule."

"... days for the vehicle to be finished. Surprisingly it was less than a week." Read more

"My vehicle was done before I even imagined it would be done. And I was very thankful for that."

"... would be finish on or maybe before the 28th of April. It turned out to be later and because of the 4 return trips caused on the warranty repair made a final date of ..." Read more

"... work was excellent, the pricing was as agreed and the truck was done 1 12 days early. Excellent value and work!! Thank you at the Gerber Collision Elk ..." Read more

"Excellent communication could not have been better"

"Gerber Collision was excellent and communication and always kept us updated on the progress of our vehicle."

"The best thing about the whole experience was you guys do a very good job of communicating. Thank you."

"I had to call many times for updates, and didn't know they had to ship to elk river"

"... my vehicle for 15 minutes when it was dropped off. Follow up when the vehicle was done was lacking. I needed to call a couple times for status updates. ..." Read more

Jeniffer (Subaru owner) reviewed 9/22/26

Collen (Jeep owner) reviewed 9/21/26

I appreciate the service I received at Gerber and the courtesy was wonderful!

Carrie (Ford owner) reviewed 9/16/26

Nicole (Jeep owner) reviewed 9/15/26

From start to finish I was VERY pleased with my experience from Gerber Collision & Glass! Everyone in the office was friendly and helpful and my Jeep came out looking better than the day I bought it! I would recommend this specific branch to any and everyone I know who needs collision repairs!

Tammi (Chevrolet owner) reviewed 9/14/26

Kyle (Ford owner) reviewed 9/14/26

Looks great, good communication. Except now my Horn doesn’t work???

Great communication car looks great. My car horn isn’t working though? Could that have accidentally unplugged when the repairs happened? I looked at the fuse and that was still fine. Let me know.

Very good

Caitlyn (Mazda owner) reviewed 9/4/26

Amazing service and perfectly repaired!

Jamie (Ford owner) reviewed 9/3/26

Cheryl (Toyota owner) reviewed 8/31/26

Adam (Ford owner) reviewed 8/27/26

Elk River. Top Tier.

Brian (Toyota owner) reviewed 8/24/26

Carey (RAM owner) reviewed 8/23/26

I returned to Gerber based on a very good experience last year. However, I am very angry and upset over the latest repair and parts. My schedule has not allowed me to address these issues directly with the shop.

Dan (Ford owner) reviewed 8/14/26

Michael (Kia owner) reviewed 8/12/26

I appreciated being kept up to date on the status of my car repair. Thanks.

Christopher (GMC owner) reviewed 8/11/26

Scott (Chevrolet owner) reviewed 8/10/26

Friendly staff and great service

Dalton (Honda owner) reviewed 8/10/26

Brian (Toyota owner) reviewed 8/6/26

Employees are friendly & very informative.

Great employees & they do a great job fixing my car.

Anonymous (RAM owner) reviewed 8/3/26

I picked it up today, I got it home and my husband noticed a panel in front of the was very loose and not connected on both ends. I will call Monday.

Alan (Ford owner) reviewed 7/31/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Elk River

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Elk River

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (366)

326 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0