Gerber Collision & Glass - Crestview

4.9 (3,238reviews)
97%
5165 S Ferdon Blvd,  Crestview,  FL  32539
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In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Crestview offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (3,238)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, often describing results as looking brand new or better than expected. The team received strong recognition for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout highlight, with many customers appreciating frequent text, email, and phone updates that kept them informed every step of the way. Timeliness was another major strength, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as interior cleanliness, paint imperfections, or slight delays due to parts availability, reflecting areas customers themselves identified for improvement. Overall, satisfaction levels were exceptionally high, with the vast majority of customers expressing willingness to return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"I would rate them a 20! It truly appeared like it was brand new off the lot. You can tell they put ..." Read more
"... no longer works so I have to figure out why, and theres imperfections in the paint theres swirl marks and fish eye bubbles in the paint. Almost makes me ..." Read more
"Great quality of work, your technicians are top notched!"
"We are extremely happy with the quality of the repair and the outstanding customer service. Highly recommend!"
"Everyone at Gerber was amazing! They kept me well informed, were very kind and knowledgeable. This is the third time we've used ..." Read more
"... Information about my repair was prompt and concise. Estimated time for repairs at 10 days. Job complete in less than 3 days. Completely satisfied and will ..." Read more
"I was told two weeks and it was done in 3 days."
"... appreciated how quickly they were able to get my car fixed. Initially I was told it would take a little over a week, but it ended up only taking about 3 days." Read more
"... which i was very surprised it would be so quick, but on 428 I got notice that my car was done and ready for pickup!!! 3 days earlier then expected!! The ..." Read more
"You did an excellent job and finished a week early. Definitely recommend."
"... outstanding professionalism truly set them apart. I especially loved receiving text updates that kept me informed every step of the way — it made the whole ..." Read more
"Staff are very helpful and polite. I appreciate the text updates on vehicle status and your coordination with the rental car company. Great ..." Read more
"From the start to the end communication was top notch. End result was excellent work as well. Turn around ..." Read more
"Daily updates kept me in the loop"
"... disappointment you have when your car has been damaged. They updated me on the progress regularly through the whole process. They are a well oiled seamless operation." Read more

My Experience

Very professional staff and friendly

My Experience

Likely to Recommend

Repair Quality

The team at Gerber was great. They got my car in quickly and did a great job. They replaced a rear bumper and other parts, The color match for the car was spot on, perfect. Thanks.

Customer Service

Customer service was very responsive and keep me current on the car's progress.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing Service! Dawn was so helpful & efficient. She called with updates & when I went to pick up my car it was immaculate! The best in town for sure!

My Experience

Staff very friendly, kind and professional. On top of that the repair was done pretty fast as well. Very satisfied overall.

Likely to Recommend

Repair Quality

Staff were professional, friendly and their communication was very efficient.

Customer Service

Staff were professional ,kind and friendly. Also their communication with us was very efficient.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great staff and great service. My car was also washed and vacuumed. I also got my car back one week ahead of schedule. Great job, Gerber collision and repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Extremely quick and competent. Kept me up to date daily so I was always aware of the status of the repairs:) 2 thumbs up

Likely to Recommend

I already refer everyone I know to Gerber… they do the best work in a timely fashion:)

Repair Quality

Excellent service and kept me up to date on repairs:)

Customer Service

Fantastic customer service!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely I would encourage people to use Gerber for all of their automobile repairs.

Repair Quality

Great quality of work, your technicians are top notched!

Customer Service

This was the second time I had to use Gerber's services and this time so far has been has been superb. Never been any issues with the body work or the personal willingness to make a bad situation seem less to solve, Thanks for all your help!

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone was so polite and helpful. The repair job was excellent! It was done on my new 2026 Lexus so I was really hoping it would look new again, and it did! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you all for always being friendly and always doing a great job on my car

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Aplus

Repair Quality

They did a great job. Looks like new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was repaired perfectly and faster than I expected. So I am very satisfied.

Likely to Recommend

Repair Quality

I am completely satisfied

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire staff was great to work with. Everyone was friendly and explained the whole the process.

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