Gerber Collision & Glass - Derby

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Looks like the accident never happened

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This team was very friendly and communicative of what to expect and helpful through the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

One hundred percent will recommend them to all of my friends and family!

Repair Quality - 5.0/5.0 -

Gerber did excellent work and every step of the process was effortless! Excellent communication and my technician was very skilled. I knew I was in good hands through this entire process. Hopefully I won’t need collision repair again but if I should I will definitely return. Highly recommend!

Customer Service - 5.0/5.0 -

Front staff was amazing and thorough!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very impressed with keeping us informed and explaining the repair process and most of all extremely friendly

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Jared was awesome and so was the check in person

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

They were very friendly, patient, open about the completed work. I would recommend them!

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 1.0/5.0 -

After getting my car back the drivers side head light isn't doesn't project the light out correctly and the blind spot safety feature doesn't work anymore. There should be a light the flashes when car is in your blind spot.

Customer Service - 2.5/5.0 -

Everyone was polite and the receptionist was very nice and helpful. The reason im putting a 5 when my car was completed the Manager was pushing me to pick up the car before the month was over with to help there monthly numbers. I've been in sales for 17 years and my performance is rated on me reaching my projected numbers. But I've never told my customers they need to do something so they can help improve my monthly numbers.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

They did an excellent job in all aspects of the repair!

Repair Quality - 4.5/5.0 -

The repair quality was excellent, all damage was removed and I can barely tell that there was damage at all!

Customer Service - 5.0/5.0 -

They were very cordial and always kept me up to date on the status of the repair throughout the process.

Returned Clean

My Experience - 5.0/5.0 -

Great work, great customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

This is my 2nd time used Gerber and everyone one was exceptionally nice and thorough with my repairs.

My Experience - 5.0/5.0 -

Excellent job done by all at Derby Gerbet Collision

Likely to Recommend - 5.0/5.0 -

Seamless friendly and competent

Repair Quality - 5.0/5.0 -

Great job, timing and service was great

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The car looks great. It is a lot cleaner than when I brought it in. I also like your lifetime warranty.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful job

Customer Service - 5.0/5.0