Gerber Collision & Glass - Wichita/E 32nd St. N

4.9 (2,148reviews)
98%
8532 E 32nd St N,  Wichita,  KS  67226

Gerber Collision & Glass - Wichita / 32nd St N offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,148)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with paint matching described as exceptional. Regular status updates via text and phone calls were frequently appreciated, with several customers noting repairs were completed ahead of schedule. The welcoming and courteous staff atmosphere was a recurring positive theme. A few customers noted areas for improvement, including inconsistent proactive communication on delays, occasional minor finish issues, and unexpected additional charges, all mentioned directly in customer feedback.
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"A perfect 10! The service could not have been better. The work done was superb."
"They were very professional and communicative. The work performed was world class"
"Everything I asked for was done with care and expertise."
"A great experience, with outstanding results by expert craftsmen at a fair price. Very pleased!"
"Outstanding customer service. I received updates on what was going on with the vehicle and the timeframe it ..." Read more
"... No bodily injuries, only damage to our ES350. The entire team at Gerber was very good at keeping us updated every step of the repair. Daily calls with updates ..." Read more
"Excellent communication throughout the repair process"
"I loved the updates and pictures. Thank you so much!"
"... stating my car would be ready on Friday at 4:45pm. I called to confirm while heading to drop the rental off and was told it would be ready on Monday ." Read more
"Updates to me were never initiated by the shop. I always had to call to find out where things were. ..." Read more

My Experience

This entire process was so smooth and honestly, quicker than I expected! Thank you for keeping me informed step by step and working hand in hand with USAA and Enterprise. I greatly appreciate everyone I came into contact with from the moment I walked in the door until I picked up my car.

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Very friendly and efficient.

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The Gerber employees were accommodating and friendly. The work is well done and right on time. And they have candy in the office!๐Ÿ˜Š Thank you Gerber ๐Ÿ˜Š

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Returned Clean

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Good work and communication.

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My Experience

When I have had my car worked on before it was always cleaned before returned to me.

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Great service. Very kind, attentive personnel! Would definitely recommend. Thanks!

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My experience was all the way around excellent. Thank you

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My husband already called and we will be bringing it back tomorrow. It shimmies/vibrates at around 40 mph and steering feels โ€˜off.โ€™ Thanks.

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Great job

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One of the best experiences I have had lately. True customer service starting with the receptionist to the estimater, to a great final product. 10 plus on my scale.

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