Rusty Eck Collision Center

4.8 (639reviews)
98%
351 S Armour Dr,  Wichita,  KS  67207
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Shop AssistantSparkles

We Specialize in Repair of all Domestic and Foreign Vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (639)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality collision repairs, with many noting results that look factory-perfect or brand new. The level of communication throughout the repair process stands out as a key strength, with customers appreciating constant updates and transparency. Timeliness is generally well-regarded, with several repairs completed ahead of schedule. A few customers noted areas for improvement directly, including concerns about suspension handling post-repair, automated texts lacking detail, and occasional minor finishing touches being missed. Overall, the experience is described as professional, customer-focused, and trustworthy, with many customers expressing intent to return or recommend the shop.
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"Rusty Eck did an amazing job restoring my vehicle. Looks just as good if not better than when I purchased ..." Read more
"... out of town for a while at the end of my repair and the repair itself is stellar. They have done a beautiful job repairing my vehicle. The people are always cordial ..." Read more
"They did wonderful work. Extremely helpful in dealing with insurance, very communicative, and totally honest they pointed ..." Read more
"... not go anywhere else. They are wonderful people and very professional and it shows in there work that they take good care of customers needs." Read more
"The team did a great job from estimating, working with the insurance company, and most importantly the repair."
"Kept us updated on progress and complete on time. Excellent to work with."
"Got done earlier than expected, looks beautiful, immaculately cleaned interior"
"The repair was done a few days earlier than expected"
"Took longer due to parts availability"
"The 2 week estimate was correct"
"... professionalism and expedience that I certainly appreciate. The high level of consistent communication on the status of my forever car is what every car owner needs andor wants. ..." Read more
"I did have to call for an update as the automated text messages were not very informative or give estimates on when vehicle would be ready"
"... timely manner but what I appreciated the most is the constant communication, transparency and updates" Read more
"But it was only by text and that it was on track for pick up on the day I was supposed to pick it ..." Read more

My Experience

Likely to Recommend

Repair Quality

I would not go anywhere else. They are wonderful people and very professional and it shows in there work that they take good care of customers needs.

Customer Service

Same as first comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The lady at the front desk could use some customer service skills.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Body work looks great. Drivetrain is still not right.

Customer Service

Scott was great with communication and was very friendly.

Returned Clean

My Experience

Great communication with Scott and impressed by working with the Toyota dealership.They were able to make it work and delivered my automobile to me ✅👍

Likely to Recommend

Repair Quality

The team did a great job from estimating, working with the insurance company, and most importantly the repair.

Customer Service

My Experience

I brought my 2023 Ford Bronco Sport into the dealership after hitting a deer on the road. The damage was significant, but the body shop team handled everything professionally from start to finish. Scott was my main contact and was fantastic throughout the entire process. He kept me updated on the timeline, explained the repairs clearly, and was very responsive whenever I had questions. The communication was excellent — no surprises, just clear and honest updates. The quality of the work speaks for itself. The body repairs look factory-perfect — paint matching is flawless, panels are aligned beautifully, and everything functions exactly as it did before the accident. You’d never know the truck was ever damaged. They paid great attention to detail and clearly take pride in their work. I’m extremely satisfied with both the results and the overall experience. If you need collision repair or bodywork on your Ford, this is the place to go. Thank you to Scott and the entire team for making a stressful situation much easier!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I was very happy and will be recommending if given the chance.

Repair Quality

Works great and looks like new! Hard to believe there was damage

Customer Service

Very kind with prompt service.excellent costumer service! Staff were friendly and kind

Returned Clean

Likely to Recommend

Price was high but it was insurance

Repair Quality

Work was pretty straight forward done acceptably was good color match.

Customer Service

Color match was good. 2 weeks was a little long. I’m worried about the suspension damage still handles different. The representative was good

Returned Clean

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience