Gerber Collision & Glass - Derby
Gerber Collision & Glass - Derby offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely.
Repair Quality - 5.0/5.0 -
The lady that helped me was wonderful. She explained to me everything I needed to know and even got my vehicle done in perfect timing. Thank you!
Customer Service - 5.0/5.0 -
The lady that helped me explained everything I needed to know. She was wonderful! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The colors not even the same
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
Paint job not that good color off a lot not even the same colors
Customer Service - 1.5/5.0 -
Paint jobs not that good paint jobs car colors off a lot
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job communicating
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was good to hear from them when different phases of work was started on my car. That was appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Estimate performed right when scheduled. Only took 9 days to do repairs. That's pretty fast. Job was perfect. Rental car delivered when estimate was done.
Customer Service - 5.0/5.0 -
Excellent customer service.
My Experience - 5.0/5.0 -
Appreciated communication during the process, All was completed as stated.
Likely to Recommend - 5.0/5.0 -
Overall very good outcome for a stressful situation for us.
Repair Quality - 4.0/5.0 -
Good communication. No complaints. Took a little longer than anticipated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Disappointed that part for headlight fell out while driving and that there is a crack in the bumper after being replaced. Hoping the fix/clips hold the headlight piece in place without further problems or falling out
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Sorry I'm not got back with anybody I've been sick and haven't really had a chance to drive but when I did it seems like when I try to break at 55 or above my whole car shakes so I don't know if an alignment needs to be done because I did get knocked clear across two lanes was that something that was checked?
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job very professional and my car looks wonderful I'm very happy, I love that they text me and let me know what was going on all the time It was like my baby was in the hospital lol
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 4.5/5.0 -
The work appears to be excellent. The communication was excellent as well with the use of texting. There was a delay in completion but you folks took care of the rental during the delay so all in all much appreciated!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
You excelled at keeping us informed every step of the Way. Your professionalism was exceptional. My grandson says his truck looks better than it did when he got it and that is enough for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very gracious professional people, very satisfied. Thank you 😊
My Experience - 5.0/5.0 -
I really appreciated how professional I was treated at Gerber. They also were in contact with Enterprise to have a car brought to me and also to pick it up which saved me a lot of time and peace of mind. I got texts daily to update me on the progress so I knew when my car would be ready. It was a great experience and will definitely go back Thank you again.....Kim Shea
My Experience - 5.0/5.0 -
Loved that they sent me text updates on the progress of my car. The work was great and my car drives amazing. Also they cleaned the inside of my car! Great place!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed in a timely manner with great work done. They kept me informed through text as to what phase my car was in and bonus points they cleaned the inside!!!