Gerber Collision & Glass - Derby
Gerber Collision & Glass - Derby offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There was another dent that was not related to actual accident but happened sometime between getting transported to the shop. Travelers has failed to follow through.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0 -
Poor communication during process. I had to call to get further information about my vehicle repairs.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the way I was kept informed as repairs progressed. I also liked that your staff under promised and over delivered on expected delivery time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I am pleased with the repair and appreciate that I was kept informed as it progressed. The car was ready earlier than predicted and washed and cleaned.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I can only rate a 7 because my vehicle is not completely finished. I'm missing my underhood stickers that were there with my OEM hood and the hood that was installed have a high spot dent that I noticed in the shade the day I picked it up.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Friendly staff and updates on the progress which is very important
Repair Quality - 4.5/5.0 -
Our vehicle was completed way ahead of schedule and our vehicle looked very nice
Customer Service - 4.5/5.0 -
The was friendly and answered all questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had to call week prior to call to ask if fender was looked at. They were unaware that fender had damage in accident. Had it not been for us pointing out it would have been overlooked
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job, my car was very clean and the repair looks great
Customer Service - 5.0/5.0 -
Very nice staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service, great personal
Repair Quality - 5.0/5.0 -
Great work. Can't see there was any damage to our vehicle at all.
Customer Service - 5.0/5.0 -
Friendly, courteous and efficient
My Experience - 5.0/5.0 -
Took a little longer than expected, due to waiting on parts. Great job!
My Experience - 5.0/5.0 -
Truck looks new again! I'm happy! Thanks all of you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did an excellent job on my truck and even completed the work ahead of time! Thank you!
Customer Service - 5.0/5.0 -
The whole of what was going to be done to repair my truck was explained to me prior to me leaving the truck for repairs. I appreciated that....
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will never go anywhere else! The communication and quality of work surpassed my already high expectations!! Tim was great!