Gerber Collision & Glass - Derby

Likely to Recommend - 0.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0 -

You have an app that sends you updates daily on progress then your employees say don't pay any attention to it because it's not accurate. Why do you even have the app in the first place it's useless?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

All was perfect

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfect customer service, perfect dent repair effort, everything was done timely, my truck looked like new when I picked it up. Thanks!!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will highly recommend.

Repair Quality - 5.0/5.0 -

The team is top notch and had my vehicle looking better than when I purchased it! The repairs were completed in a timely manner and communication regarding any concerns discussed openly throughout the process. If anyone ever is in need of quality auto body work, I will highly recommend Gerber collision & glass.

Customer Service - 5.0/5.0 -

Couldn't ask for better customer service!

Returned Clean

My Experience - 5.0/5.0 -

All team members were professional and answered all my questions, repair was accomplished in timely manner. Great job!

Likely to Recommend - 0.5/5.0 -

My paint is terrible and will have to return my car back for it to be corrected. Very frustrating and disappointing.

Repair Quality - 0.5/5.0 -

The paint job is absolutely terrible.

Customer Service - 2.5/5.0 -

I am unable to fully rate this as I have not yet stated to them that I am dissatisfied with the job.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My car looks great! The communication of progress was terrible.

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good place to do business!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks great and everything works!

Customer Service - 5.0/5.0 -

Knowledge was top notch and very informative.

Likely to Recommend - 5.0/5.0 -

Too bad there isn't a 20 for most certainly will recommend! I already have been talking about how well this looks to my family

Repair Quality - 5.0/5.0 -

These guys did an awesome job! Thank you guys. I only wish I could be able to rate a freakin 20 for extremely satisfied! Thanks a million! A.S.

Customer Service - 5.0/5.0 -

These guys did an awesome job! Thank you guys. I only wish I could be able to rate a freakin 20 for extremely satisfied! Thanks a million! A.S.

Returned Clean

My Experience - 5.0/5.0 -

Job well done. Workmanship looks great. Communication with staff was superb every step of the way. Would recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Workmanship looks sharp. Would recommend again.

Customer Service - 4.5/5.0 -

Great communication

My Experience - 5.0/5.0 -

Very good communication and help dealing with Enterprise

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Said it would only take 2 days. That you would order the part and paint it before I brought my car in, but you didn't even order the part until after you had my car for a few days, causing you to have my car for almost 2 full weeks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for your help 🙏

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

👍 Great

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We were extremely satisfied with Gerber from start to finish. Insurance really wanted to total our car. (1yr old). Gerber was able to come in under the adjusters costs. Insurance expected it to be in the shop for 30-45 days. Gerber got it back to us in under 3 weeks. Looks like new. Aaron kept is updated on progress twice a week. Very satisfied, would definitely recommend Gerber for all dent repair work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Did a great job in a timely manner. Tucker was great to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean