Gerber Collision & Glass - El Mirage (Az)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very impressed by the quality of my car repair.

Customer Service - 4.0/5.0 -

Communication was good. When it was time for me to pick up my vehicle. No one came out to help.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good job pay attention to some details on the truck

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service and communication throughout entire process.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Wanted to have the glass damage repaired and it wasn't done

My Experience - 5.0/5.0 -

Craig went ABOVE AND BEYOND to make sure we were taken care of!! He is AWESOME!! 10 out of 10!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Craig went above and beyond to make sure we had a great experience!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was a great experience with the staff. Everyone was respectful and attentive. I would recommend this establishment to anyone that needs a repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had such a great experience working with Gerber for my repiars. If I had the choice again, I would absolutely chose them for service. The repairs for my two collisions were done in a quick time frame, during the holiday season and I was back in my car in no time. Everyone was kind and helpful throughout the process making sure I understood the process and never shamed me for my car accidents. They were so kind and professional and I would recommend to anyone needing repairs!

Customer Service - 5.0/5.0 -

Craig was WONDERFUL, he was so kind with explaining everything to me and making sure I would be taken care and that I had full decision making authority over the repairs. Despite him working on other projects at the time of my pick up, he personally came and found me and made sure that I was satisfied with my service.

My Experience - 5.0/5.0 -

I am not sure what his name is but the guy who took care of my repair was ultimately the very best from start to finish!!

Likely to Recommend - 5.0/5.0 -

Especially if the guy who helped me was included!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The guy who handled the whole situation was absolutely the very best! I can’t remember his name but he definitely deserves a bizzilion stars!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you to all the staff! Everyone was super helpful. I appreciate the care and effort that was put into getting my car back together properly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was hoping it would be done sooner, but they were upfront, and kept me updated. The repair looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I'm already telling people how awesome the car looks.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Outstanding service, my car looks brand new and the work was completed quickly.