Gerber Collision & Glass - Fayetteville/Raeford Rd
5130 Raeford Rd,
Fayetteville,
NC
28304
USA
In operation 85 years, 12 years at this location.
Gerber Collision & Glass - Fayetteville/Raeford Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and excellent communication throughout the repair process. Many highlight that vehicles were completed ahead of schedule, often days or even weeks earlier than projected, which was a recurring positive surprise. The quality of repairs is frequently described as flawless, with cars returned looking brand new. Customers appreciate the regular text and phone updates that kept them informed at every stage without needing to follow up themselves. The complimentary vehicle cleaning upon return was also a welcomed touch noted by several customers. A few customers mentioned areas for improvement directly from their experiences, including inconsistent updates in some cases, interior cleanliness concerns after repairs, and isolated issues with parts or finishing details that required a return visit. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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Service Quality
"Repairs were done fast and with great quality. We will continue sending our vehicles to them and ..."
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"... vehicle finishing three days earlier than anticipated. The work looks flawless and very professional. The Gerber team even washed and cleaned interior ..."
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"... very well and I really love the work they did on it. Everything looks great and professional. Thank you for the excellent service!"
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"... the rear door handle which was handled on the spot. The area that was repaired was better than new!!! Superior workmanship!!! I have used Gerber in the ..."
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"The repair specialists did excellent job on my SUV. There is no indication that my car was damaged. Their work is great."
"... and glass for any of my future needs the fact that my truck was ready a month earlier made it even better."
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"... about the progress on my vehicle. Most importantly my vehicle was ready and returned about a week ahead of the projected date. Thank you Gerber Collision for the outstanding job."
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"... beautiful! They kept me informed of the progress and even got it done a week before the projected completion date."
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"Four days early!"
"Job well done. Car was finished mich quicker than quoted and looked amazing"
"I never had to call the shop for an update!"
"They were amazing with informing me about my vehicle repairs."
"Gerber sent me twice weekly updates on the repair process and my vehicle was repaired and returned to me 8 ..."
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"My car was done in a timely manner. I received daily text messages so I was aware of what was happening at all times."
"... courteous. I talked to the same person every time I was constantly updated by emails and text messages and closer to the finish a phone calls. The experience ..."
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Andrew
(BMW owner)
reviewed 9/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jon
(Kia owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nelson
(Jeep owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Supernatural customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dakota
(Chevrolet owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anonymous
(Nissan owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Gerber is the BEST from start to finish!!!
Likely to Recommend - 5.0/5.0 -
I always recommend Gerber
Repair Quality - 5.0/5.0 -
I absolutely love Gerber. Their staff and services are always 100%. #1 in my book!
Customer Service - 5.0/5.0 -
Best staff!
Returned Clean
Charles
(Kia owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Look as if I was never in a accident 💯🙌🏾
Customer Service - 5.0/5.0
Returned Clean
Daniel
(Lincoln owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Corey
(GMC owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Johnny
(Nissan owner)
reviewed 9/12/26
My Experience - 0.0/5.0 -
Still awaiting corrective actions on hood installation to manufacture’s standards, ie hood seals and brackets.
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Andrew
(Toyota owner)
reviewed 9/11/26
My Experience - 5.0/5.0 -
Everyone was super helpful. Took a little longer than I was hoping for but everyone tried to help me as mush as possible and was very respectful the whole time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jesyka
(Toyota owner)
reviewed 9/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Syreeta
(Jeep owner)
reviewed 9/10/26
My Experience - 5.0/5.0 -
Chris was amazing and he made sure I know what very step dealing with my vehicle.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Francisco
(Nissan owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jamaall
(Kia owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Nissan owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Slemp Honaker,
(Acura owner)
reviewed 9/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Makenzie
(Honda owner)
reviewed 9/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shaun
(Jeep owner)
reviewed 9/8/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Lalita
(Mercedes-Benz owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Amazing customer service from the receptionist to the gentleman who handled the claim. All work has been done professionally and more than properly. Thank you Chris, in particular, for you leadership, professionalism and kindness.
Likely to Recommend - 5.0/5.0 -
Definitely recommend Gerber Collision & Glass!
Repair Quality - 5.0/5.0 -
Gerber Collision & Glass has done a wonderful, quality job at repairing our Mercedes Benz E350 2014! Both the receptionist and Chris are professional, courteous, knowledgeable, and efficient! Thank you for a wonderful experience!