Gerber Collision & Glass - Ft. Wayne/Illinois Rd..
Gerber Collision & Glass - Ft. Wayne/Illinois offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Completely satisfied. Friendly, knowledgeable and professional staff. They kept me informed during the repair process. No problems at all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to thank Gerber Collision on the repair of my 2011 Toyota 4Runner SR5 they definitely are detailed about their work everything came out perfect I really appreciate the attention to detail and professionalism Within the building thanks again if you guys ever need quality repair work these are the people to go to without question
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very professional from when I arrived to drop off to when I left after pick up. Was kept in the loop with texting so I knew what the status of my car repair was. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I loved how every step of the way you knew what was going on with your car! There was no wondering. All the staff I dealt with were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were friendly and very helpful! I loved the fact that I never had to wonder in what stage my car was or when it would be done. I got updates all along the way!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and easy to deal with. Good work on the repair itself.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was expecting this process to be much harder and more stressful than it was. Gerber made everything so simple and had the rental car delivered to make it an even easier transition! They also made my car look like new again after my accident! I would highly recommend them and will use them in the future if I ever find myself in need of body work again!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
To slow
Customer Service - 3.5/5.0 -
To slow
My Experience - 4.8/5.0 -
Our "accident" happened at 4pm on a Friday, in our daughter's driveway and Brandon's Bronco. After getting our claim started, I called the local Kia dealership, then Gerbers before 5pm. Sean was able to stop by on his way home, and give us a initial overview and estimate, including using Enterprise Rental car company. By the time Monday came til now, all has run very smoothly, and the handiwork has been excellent. We're on our way back home to Dayton, Ohio on Friday!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
We are looking forward to having the window washer reservoir repaired thus week.
My Experience - 0.0/5.0 -
My car is an SS, and i sure was charged for three new SS decals for my car but none of them are on my car. The one on the nose and the ones on the fenders are not on the car as they should be
My Experience - 5.0/5.0 -
It took less time then quoted
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. And thanks for cleaning the inside. I would recommend Gerber anytime.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck looks great. Your people are pleasant to work with. Thank you for repairing it. And honestly, I can’t believe you took the time to try to find a new Ski Nautique hitch cover for my son. I know you couldn’t find one, but I give you an A for effort! That was very kind. Will certainly recommend you and your staff.