Gerber Collision & Glass - Ft. Wayne/Illinois Rd..
Gerber Collision & Glass - Ft. Wayne/Illinois offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Great communication from Gerber staff
Returned Clean
My Experience - 5.0/5.0 -
It was a job well done & i would refer you to any one that needs a repair on there vehicle. Again wr thank you very much in doing such a great job Roxanne Rich& James Flowers
My Experience - 5.0/5.0 -
I have never been more impressed with an auto body repair shop. Gerber auto exceeded my expectations with the entire process. The fact that Geico has an office in their building and coordinates the repair with Gerber is great. Daily texts updating the status of the repair were well appreciated . I will be recommending Gerber auto to my friends whenever they are in need of a repair. I know this review sounds like I was paid. No, I was just impressed. Sea B
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Above and beyond expextations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional environment. SUPER fast work. QUALITY. Can't ask for anything more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast, friendly and answered all my questions
My Experience - 5.0/5.0 -
I had a wonderful experience right from dropping the vehicle till pick up after repair. Kris and Aubrey are helpful. Appreciate their patience and kindness. They have inhouse Geico and enterprise which makes it easy to avail rental vehicle during repair. I really had peace of mind with on time notifications and final confirmation about the repair.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
As far as of today. Only had it back 4 days
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience started off kind of bad because I had them panel on my truck that I asked specifically at pointed out for those guys to fix and they didn't get it fixed so I had to turn around and take my truck back and that made it worth I had to go without a car for a couple of days so they're kind of inconvenience me for transportation. And it kind of made me feel bad because nobody was talking to me about what was going on with my car but the general manager called me back and we got to talking and I and ironed out everything and I found out that you know it wasn't them at Gerber Collision that was causing me the problem it was Geico insurance company I was causing the problem it was some things that they wanted to say wasn't due to the accident that I had so they wasn't going to come from but nobody had told me that they wasn't going to cover cover the problem so. So I really appreciate the general manager taking the time to call me can explain to me what was really going on and taking care of the problems so the survey that I feel now out of anger I regret and yes I would recommend them in the future for future jobs. As a matter of fact I have some stuff I may have them do for me without Geico.