Gerber Collision & Glass - Ft. Wayne/New Haven Ave
Gerber Collision & Glass - Ft.Wayne/New Haven offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Did a very good job and very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the attentive and kind service. I appreciate the explanations about why it took longer than usual. Though we just got the vehicle back, the work looks excellent. Thank you for washing it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was a big help and will definitely refer them to everyone. GM James is a great guy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I was told that the repair should take three days, but it took ten days. I received no updates after five days and upon calling to check on progress was told the van would probably be ready the next day on several occasions.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciate the care the Gerber New Haven group did to make our favorite car even better than we imagined. Thanks to James, manager, James, the estimator, Trish, logistics, and the hands on people who did such a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very pleased with the restoration work on our Subaru that Gerber New Haven did for us. We appreciate their professionalism and their friendly manner. Thanks to James, the estimator, James, the manager, and Trish, the detail person. Thanks also to those who put our car back together: the body and paint people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Paint job is extremely well done. However, there is a constant rattling noise in the suspension that now needs to be fixed. It’s on the passenger side where the accident occurred. The door installation was done well.
Customer Service - 5.0/5.0 -
Very friendly and helpful people.
Likely to Recommend - 5.0/5.0 -
I would have no problem recommending Gerber Collison to people looking for those services.
Repair Quality - 5.0/5.0 -
Easy to work with, knowledgeable, and communicative.
Customer Service - 5.0/5.0 -
Super friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Unfortunately this is the 2nd time that I have had to use this shop but fortunately I am glad I did. They perform impeccable service each time and guarantee their work. They keep you up to date throughout the process. Definitely recommend this body shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already recommended them to two family members!
Repair Quality - 5.0/5.0 -
The customer service and the quality of the work done on our car was amazing!
Customer Service - 5.0/5.0 -
Absolutely satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber New Haven gave us excellent service and made our Subaru look brand new! We appreciate the customer service of James, the Manager, James, the estimater, and Trish who helped us with details.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Have not picked it up yet nobody called
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Was unprofessional did not do it right bumper not put on right ramp will not go down to get wheel chair in.was told it was picked upon Thursday and was not done they wanted it to show done in April . You can call me 231 740 3839 I have pictures of the crappy job. Working with insurance to get it done someplace else
Customer Service - 0.5/5.0 -
No comment
Returned Clean
My Experience - 5.0/5.0 -
You did a wonderful job.\n And I would recommend you to others.\n Thanks for the good work.\n I would let you know if I have any issues. Thanks again.
Likely to Recommend - 5.0/5.0 -
Very happy with the job done
Repair Quality - 5.0/5.0 -
You did a great job i would recommend you to others thanks very much for the good work you did on my truck if I have any issues I will get back with you
Customer Service - 5.0/5.0 -
Everyone very friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Other than not being done at the estimated date, everything else was fine