Gerber Collision & Glass - Ft. Wayne/New Haven Ave

4.9 (1,218reviews)
97%
5327 New Haven Ave,  Ft Wayne,  IN  46803

Gerber Collision & Glass - Ft.Wayne/New Haven offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,218)

My Experience

Excellent service, repair was done in a timely manner.

Likely to Recommend

Repair Quality

Excellent work done in a timely manner.

Customer Service

Excellent work done in a timely manner.

Returned Clean

Likely to Recommend

Repair Quality

Very unsatisfied with the outcome of my vehicle!! Had I known it would look like this, I would have never gotten it done!!

Customer Service

Very nice employees

Returned Clean

Likely to Recommend

Repair Quality

I could not have ever in my life experienced a better customer service setup. The employee's attitude never changed. If anyone was in a bad mood you would have never have known. It was nothing but 100% professionalism and total 200% communication skills

Customer Service

200% satisfied in every capacity every department from communication to professionalism to quality of work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good and honest repair people.

Repair Quality

Appreciate their readiness and willingness to fix the leaking tailgate. Accomplished the task efficiently. Also appreciated that they installed my damaged side view mirror on my simple request. Appreciated the reasonable charge.

Customer Service

Appreciated their willingness to correct the issue.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you, James, James, Trish, and the Techs!

My Experience

Likely to Recommend

Repair Quality

We give you all a 10 we are thoroughly satisfied plus we give you five stars ! ๐Ÿ‘๐Ÿผ

Customer Service

we give James and everybody that worked there a 10 !

My Experience

The lady at the front desk was very nice, and welcoming. Also, they made sure they kept me updated on the progress of my car and it was ready earlier than expected!.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I all ready have to my family and friends. Bragged about the service I received there. I even took the F150 to my friends and family to see the GREAT job they did

Repair Quality

The New Haven Ave store in Fort wayne Indiana went above and beyond . You hear people say they went the extra mile for me Well that went more than that. Never had a shop be so friendly and looking out for the customer. I told my friends about my experience with Gerber Collison and Glass some of them are going to take there vehicle there too. They won't be disappointed and neither will you . So take your auto there and relax it is in good hands . Oh they even give you updates on where they are with your auto. I loved that. Never been treated so well. And done with my F150 when they said. They have a repeat customer here if I need a body shop of windshield replaced . A++++++ Roger Habegger

Customer Service

Same thing I wrote B4 this review A+++++++

Returned Clean

My Experience

The employees are supper nice and the car looks great . Thank you, thank you also for getting the car done so quickly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Keep doing a great job. I love the fact that you went over everything with me about what is going to be done. ๐Ÿ˜Š

Likely to Recommend

Repair Quality

Good job in a timely manner

Customer Service

Friendly and very kind

My Experience

They were totally professional from start to finish. Would recommend them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Sure would

Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice and great communication. Handled everything very well