Gerber Collision & Glass - Ft. Wayne/Superior St.
Gerber Collision & Glass - Ft.Wayne/Superior offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely, professional, and fantastic results
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
The service was great, they completed the job in less time than expected
Customer Service - 5.0/5.0 -
They always keep me updated of the process
My Experience - 5.0/5.0 -
They provided great service and were very helpful and nice all the way. They updated me with texts on how the repairs were going as well as the progress. They even offered to deliver the car for me in exchange for the rental and it was so convenient for me! My car looks really good and they even cleaned it as well. It was a job well done :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
it was really good and it looked brand new! tho i think i noticed a couple of little chips left! but not really noticeable.
Customer Service - 5.0/5.0 -
everyone was really nice and kept me updated! customer service was very good :) and they even delivered my car for me to my home and returned the rental for me which was really nice. and they answered all of my questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job, thank you
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am very disappointed with the quality of the work performed on my 2025 Honda. I had body work and glass replacement completed, and immediately afterward I noticed multiple areas of new paint damage on the hood that were not present before the vehicle was serviced. When I brought this to the company’s attention, I was told that all of the damage was simply “rock chips” that were already there. I strongly disagree with that assessment. I regularly inspect and take care of my vehicle, and I am very particular about keeping it in good condition. I know what the hood looked like before the repairs, and these areas of damage were not there. There is also an approximately 2-inch scratch that I noticed after the work was completed. When I brought that to their attention, I was told, “Well, it’s not visible in the intake photos, so I have no way of verifying that.” I understand that the company may rely on intake photos for documentation, but I find it very frustrating that because something was not captured in a photo, my concern is essentially being dismissed. This is especially disappointing because I am extremely proud of this vehicle. As a single mom, purchasing this car on my own was a significant accomplishment, and I take a lot of pride in maintaining it. I trusted your company with my vehicle and expected it to be returned to me in at least the same condition it was in when I brought it in. I understand that determining when damage occurred may not always be easy, but I expected my concerns to be taken seriously and investigated rather than simply being told the damage was pre-existing. The way this situation has been handled has been extremely frustrating and has left me with very little confidence in the quality of the service or in how customer concerns are addressed.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 2.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Your team keep me well informed on the progress of the repairs. After picking up my car I was totally satisfied with their work which was done 3 days ahead schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well my light on my dash said something about a stable bar and something else.was never there before think it was from my car accident can u check it for me or there u guys did a wonderful job.an telling my friends about u thank you
Likely to Recommend - 5.0/5.0 -
I have told people about u
Repair Quality - 5.0/5.0 -
Very good to me and my cat
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me up to date with repairs and repaired my car faster than expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The Superior Street sat on the repair for a month without advising me. When I discussed it with the AOA people apparently he had a conversation with them which resulted in getting my car repaired 3 weeks before the estimate. Love the folks at the AOA shop!
Likely to Recommend - 5.0/5.0 -
Always been happy with their service
Repair Quality - 5.0/5.0 -
As always Gerber did excellent work on my RAV4, especially after the 4 week delay in getting repairs started.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt that Gerber did an excellent job. They did all the things I asked them to do in. The car looked great when I picked it up. It was finished when they said it would be finished and I was very happy.
Likely to Recommend - 0.5/5.0 -
How could I recommend this to someone they would get mad at me
Repair Quality - 0.5/5.0 -
Did not check the alternator, we drove the van to the shop on the battery and needed the alternator checked just replaced the battery and then when started the car and it said to check the system they said they did not have the device to check it. $350, and did not even look at the problem
Customer Service - 0.5/5.0 -
It was all about collecting from the insurance company