Gerber Collision & Glass - Ft. Wayne/Superior St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very professional, and the work was completed earlier than expected. Very satisfied with the overall experience.

Customer Service - 5.0/5.0 -

Same comments as before

Returned Clean

My Experience - 5.0/5.0 -

They did a great job on my car it looks good as new. They stayed on time and kept me updated throughout the entire process. Thank you!

Likely to Recommend - 5.0/5.0 -

I’m telling everyone!

Repair Quality - 5.0/5.0 -

Great communication and great work!

Customer Service - 5.0/5.0 -

Fantastic explanation

Returned Clean

My Experience - 5.0/5.0 -

The team at the Superior St. location was so great! Joe and Annette managed my service with professionalism and efficiency. The work on my car was top notch. I would recommend to anyone. Thank you!

My Experience - 5.0/5.0 -

Excellent work as well as amazing communication from the entire staff through the whole process! They made a difficult situation very easy to get through!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Overall, excellent!

Customer Service - 5.0/5.0 -

Very polite and personable!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a very good job on my vehicle and they kept me updated about every day on what was going on

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The whole experience with getting my car repaired was very pleasant. Staff was very friendly, I was kept informed on the progress, and the repair looks great! Thank you! I would definitely come back.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was courteous and kept me updated

My Experience - 5.0/5.0 -

Joe went above and beyond in ensuring I got the repair I needed at the price I could afford. Marianna was also very helpful, giving me multiple estimate options to consider. And good job, Annette!

My Experience - 5.0/5.0 -

Great communication on the progress of the repairs. Job was completed within the timeframe expressed. Job was satisfactorily done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks so much. Service was outstanding, and the car looks great!

My Experience - 5.0/5.0 -

I really appreciated the text that came through to update the repair status. I also was very impressed that my car was detailed upon my arrival. I also liked that they went over everything at time of pickup.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The customer service and communication was outstanding. If you are as busy as we always are, you'll appreciate the way that they handle everything for you with the instance company, which we all know can be a real hassle to communicate with.

My Experience - 5.0/5.0 -

I didn’t even expect the cleaning 🥰 beautiful job exceeded expectations

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Got car back way sooner than expected and they cleaned the inside and outside super well

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Fast and friendly service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and friendly service.

Customer Service - 5.0/5.0

Returned Clean