Gerber Collision & Glass - Gambrills

4.7 (4,812reviews)
95%
1047 Maryland Rt 3 N,  Gambrills,  MD  21054

Gerber Collision & Glass - Gambrills offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,812)

Likely to Recommend

Repair Quality

Customer Service

Melissa was professional and great!

My Experience

Job was well done and was done earlier than planned they kept me up to date on all things. And having txt messages sent on updates is a smart idea.

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Customer Service

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Repair Quality

srill has chipped paint on hood from accident

Customer Service

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Customer Service

My Experience

All the staff were great and very helpful! Thank you for all that y'all did!

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Customer Service

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Repair Quality

Great communication and work

Customer Service

Not necessarily Gerbers responsibility, but Enterprise rental wasn't best experience. Took 30 min to pick me up from a place located 5 min away. Rental was dirty so they had to take to back and vacuum. Rental needed oil change and tires were pretty bald (handled badly on wet surfaces). Brakes needed service as well. People were nice though.

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Customer Service

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Great service! Being informed and having employees go to bat for me when things aren't done right makes this the best body shop I've ever worked with!

Repair Quality

Customer Service

Excellent service.I was kept updated as requested, on a daily basis.

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The quality of the repair is significantly lacking. I will be returning to the shop Monday expecting it to be corrected.

Customer Service

My Experience

I called Gerber on a Wednsday close to closing time and the manager told me that he would look at the damaged area of the vehicle. Upon taking my car in for repairs, the team kept me abreast of the status. When I retrieved my vehicle, there was no indication of any damage, the paint job matched the existing paint very well, and the car was extremely clean. I appreciate that level of technical competency and customer service. Thanks for a job well done.

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Did a great job.

Customer Service

My Experience

The car looks great.

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Repair Quality

service was excellent. paint look like new, now know of a place to take my autos to get repaired.

Customer Service

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Repair Quality

Customer Service

My Experience

Wonderful experience. I was kept up to date with the status of my car, never had to call to see what was going on. Car was finished way ahead of time. Work was spectacular.

My Experience

1. There was a long waiting period for the windshield repair. The car was delivered to the company on 6/30/14 and completed on 7/16/14. 2. Upon retrieving the car, I noticed a lot of marks on the car. The manager stated that the marks came from the glass installers. The manager was kind enough to have the car washed. This mitigated the initial marks that I noticed. 3. When I arrived home and took a closer look at the car, I noticed a scratch/mark on the hood in the area of the emblem. It looks like it could be buffed out, but the company needs to determine that. I will follow up tomorrow to schedule a time for the company to look at the mark Quintin Ellis.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I felt that special attention and care was given to my car. In no way did I feel that this was some 'mass production' job done in a huge shop. The experience felt individualized for us. Thank you. I would recommend them to a friend