Gerber Collision & Glass - Gambrills
Gerber Collision & Glass - Gambrills offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We received excellent service. The staff members were very knowledgeable courteous and friendly. They really represented your company well!! Job well done!
My Experience - 5.0/5.0 -
The adjuster (Tiffany, I believe) was friendly and thorough, the repairs were done exactly on schedule, and the whole team worked flawlessly with my insurance (USAA). Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair looks good and was done in a timely manner
My Experience - 0.0/5.0 -
I'm very disappointed that Gerber has had my vehicle for over 2 months and each time I've tried to pick it up it has been something new. Today when I went to pick up my vehicle Kenny drove it around from the back and said it wasn't shifting properly. When Gerber took possession of my vehicle there were no mechanical issues, only suspension. During the time Gerber had my vehicle it was driven by Gerber employees as least twice from the Crofton location to the Gaithersburg location and back. I am highly irritated not only with the length of time with which Gerber has had my vehicle, but also with the lack of customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service and very nice staff!
Likely to Recommend - 5.0/5.0 -
I would give a 20 but I'm not able to select it.
Repair Quality - 5.0/5.0 -
Friendly service and great communication skills.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Customer service was excellent, so far. However, I have had some issues with the repairs. Some minor that were remedied immediately (scratches in paint needed to be buffed, electronic door locks didn't work). When I left, the car over heated. The radiator hose isn't connected and currently doesn't have water in the engine. Hopefully, there is not permanent damage to the block as a result of running without water. May need to have towed back to shop tomorrow.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Work was completed and for the most part was great. Had to have vehicle retowed back to shop after it overheated, causing me to miss another day of work. But, the problem was quickly resolved.
Customer Service - 5.0/5.0 -
Great customet service
My Experience - 5.0/5.0 -
Your team did a great job!!!
My Experience - 5.0/5.0 -
Job well done and love the communication! Keep up the good work and love the attitude of the staff!
My Experience - 5.0/5.0 -
Amazing customer service! Very professional And very impressive
My Experience - 5.0/5.0 -
The service was done quickly. Very little wait time. Noticed a minor problem before leaving. It was taken care of right away.