Gerber Collision & Glass - Gastonia

4.9 (5,183reviews)
99%
1978 S New Hope Rd,  Gastonia,  NC  28054

In operation 81 years, 13 years at this location.

Gerber Collision & Glass - Gastonia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (5,183)

My Experience

Courteous, job done in a timely manner. Kept me notified about thru out the whole process. Would recommend them to everybody

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs took a lot longer than they told me they would

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dropped my vehicle on Friday and was ready for pickup Monday afternoon! Car work is perfect. The team was very nice and making sure we were please!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Gerber was very nice , I got service as soon as I walked in, they stayed in touch with me just about every day , letting me know where they were on my vehicle, I would highly recommend them , I dealt with Rodney, he was great, if I need service again , it will certainly be Gerber, Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was very satisfied with the job done

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

My grand dad recomended the shop to me and yes i would recomend it to friends an family

Repair Quality

Friendly helpfull people that was super quick while being profesional, litterally had the fender, headlight replaced painted and 4 wheel alignment and rim repair inless then a week. Idk any other place this quick and this efficient

Customer Service

Friendly helpfull people that was super quick while being profesional, litterally had the fender, headlight replaced painted and 4 wheel alignment and rim repair inless then a week. Idk any other place this quick and this efficient

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great service! Was quicker than I imagined would highly recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice job πŸ‘πŸΎ

Customer Service

Returned Clean

Likely to Recommend

I would still recommend Gerber, and my husband and I have used Gerber over the years, and I know from time to time things can be overlooked. I am not dissatisfied with Gerber as a whole, I just provided you with honest answers to give you the opportunity for growth and improvement.

Repair Quality

Satisfied with the quality of the service.

Customer Service

Customer service was good, but there was the inconvenience of having the original items such as, "strut, rim, and a couple of other parts left in the back of my car that I had to remove to use the back seat, only to receive a call that the items were needed back at Gerber. As a result I had to lug the items back out of my garage and take them to Gerber during my lunch break.

Returned Clean

My Experience

I expected to drive that stinky rental car for the week? I only had to drive it for 24 hours and I got my beautiful Lexus back better then before.. I would highly recommend you guys

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Gabe was great and informing us of everything

Returned Clean

My Experience

Morgan was very helpful with scheduling and keeping me updated throughout the process. I really appreciated that.

Likely to Recommend

Repair Quality

Customer Service

My Experience

10/10

Likely to Recommend

Repair Quality

Customer Service

Start to finish excellent

Returned Clean