Gerber Collision & Glass - Gastonia

4.9 (5,181reviews)
99%
1978 S New Hope Rd,  Gastonia,  NC  28054

In operation 81 years, 13 years at this location.

Gerber Collision & Glass - Gastonia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (5,181)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly and were willing to answer all my questions. Workmanship of the repair was excellent. I would go their again

Likely to Recommend

Repair Quality

Service was great and the workmanship was great.

Customer Service

Returned Clean

Likely to Recommend

Couldn't ask service for any better

Repair Quality

Very pleased,excellent work

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gabe and the staff did a fantastic job getting our vehicle repaired in a timely manner. The initial estimate was for Friday however, I informed him that we were going out of town on Friday and they were able to complete the job by end of business on Thursday and the car looked great too.

My Experience

Quick and Excellent work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Extremely likely. I would absolutely recommend this repair shop to my friends and family. They did an outstanding job repairing my vehicle, kept me informed every step of the way, completed the work on time, and returned my car clean. Their professionalism, communication, and excellent customer service made the entire experience a positive one.

Repair Quality

I am very satisfied with the quality of the repair. They did an excellent job on my car, kept me informed throughout the entire process, and provided regular updates. The communication was outstanding, and I was very happy with the service I received. I would definitely recommend them to others.

Customer Service

I was extremely satisfied with the customer service I received from the repair shop’s personnel. Everyone was professional, courteous, and friendly. They kept me informed throughout the repair process, answered all of my questions, and made sure I understood what was being done. Their communication and commitment to excellent service made the entire experience smooth and stress-free.

Returned Clean

My Experience

Everything went very smoothly. We really appreciated the updates we received throughout the process. Taylor was very prompt in answering my questions. The truck looks great. We would definitely work with Gerber again and recommend.

Likely to Recommend

We would definitely use again and recommend. We had a great experience.

Repair Quality

We are very happy with the repair work. Taylor was great. We really appreciate the updates and Taylor prompt responses to questions.

Customer Service

Taylor and the lady at the front desk were both great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication and service. Would highly recommend to anyone in need of repairs. Was even able to fit in a window repair while doing other service without upsetting timeline.

Customer Service

Returned Clean

My Experience

Communication during process was open and quick responses were valued. Thank you

Likely to Recommend

Repair Quality

Good to work with, quick response to update requests and any communications. Thank you

Customer Service

Returned Clean

My Experience

Was very pleased how they kept me informed with the process. Had text and calls to keep me updated. Very friendly and professional staff!

Likely to Recommend

Repair Quality

Gerber did an amazing job fixing my 2011 Kia Soul. The can has sentimental meaning to me and I feel they took very good care of it. Kept me informed every step of the way and explained every detail. I highly recommend Gerber for any of your collision & glass repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience