Gerber Collision & Glass - Goleta

5.0 (1,564reviews)
99%
57 S Fairview Ave,  Goleta,  CA  93117
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In operation 85 years.

Gerber Collision & Glass - Goleta offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Honda
Hyundai
Jeep
Kia
Lexus Authorized
Mercedes-Benz Elite
Nissan
Ram
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Email

Reviews (1,564)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles were returned looking brand new or better than before. The team receives high marks for outstanding customer service, described as professional, courteous, and going above and beyond. Communication is a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Complimentary detailing, interior cleaning, and waxing were pleasant surprises frequently mentioned. A small number of customers noted areas for improvement, including occasional miscommunication on updates and isolated instances where repair work required follow-up attention.
AI-Generated from reviews written in the last 12 months
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"In my experience, Gerber Body Shop is the best in Santa Barbara County. Their service is exceptional, and their expertise ..." Read more
"... into their schedule for repairs right away. They finished the work earlier than anticipated and charged less, which is unheard of. They also coordinate with you ..." Read more
"From top down, everyone involved in the repair were professional and attentive to helping me through the process. I could not recommend ..." Read more
"All of the people at Gerber Collision in Goleta were professional and friendly. They explained what my car needed and ..." Read more
"Gerber is fabulous! Not only was the repair work top notch, but they cleaned, waxed and detailed the interior. They even filled the window wash fluid!"
"... into their schedule for repairs right away. They finished the work earlier than anticipated and charged less, which is unheard of. They also coordinate with you ..." Read more
"... Gerber Collusion & Glass. The customer service, to the speed of repair, to the quality of the repair. I highly recommend this body shop. They are certified for many cars, ..." Read more
"... frequent updates about the status of the job. The job was completed well in advance of the estimated time and the car looks as good as new. Thanks!" Read more
"Not only did I get the car 2 days earlier than first estimated, but its better than it was before this guy drove ..." Read more
"Excellent work, our bumper looks great and was finished a few days earlier than expected! The service was exceptional as well, with frequent status updates via text and ..." Read more
"Great communication by phone and text throughout the entire repair process, plus a thoughtful follow-up afterward."
"... every way. Their customer service is impeccable. Communication regarding my car repairs unbeatable. Everyone in the office, cordial and welcoming. They ..." Read more
"... Gerber. They did an excellent job with the repairs, kept me informed with texts and calls throughout the repair process and even finished the repairs a day ahead of schedule. ..." Read more
"Communication was lacking, however, Autobody technicians always do a great job. I think Ive only had one experience ..." Read more
"... shop both beforehand and at the time of drop-off, they continued sending updates, including the survey, to my husbands cell phone." Read more

My Experience

I wrote comments in a message tobyou earlier today.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would not recommend anywhere else.

Repair Quality

Louie's team goes above and beyond and obviously takes sincere pride in making the customer happy. Great value as well.

Customer Service

Poltie, professional, knowledgable, patient, friendly respectful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was impressed not only with the end result but also with how well maintained the facilities are compared to other auto body shops I have seen. All of the staff I came in contact with , especially Gabriel, were very professional and helpful. Sending updates on the work status was much appreciated and work was completed the day before it was originally promised. Will definitely return again if the need should ever arise.

Likely to Recommend

Repair Quality

Staff were very professional and explained things well. The facility was very clean and well maintained. The work was completed sooner than expected with excellent results. Gabriel who I worked with was great !

Customer Service

Gabriel was great to work with and went beyond the call of duty.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work, Professional and courteous. Will highly recommend ! Thanks again

My Experience

Superb communication, fast, and excellent service.

My Experience

Gabriel and the team were great! The service was pleasant, timely, and above and beyond. I will highly recommend! Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing Customer Service

Customer Service

Great job of explaining the process. Very acommodating.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Lui Sandoval and hiss crew are the best

Likely to Recommend

100%

Repair Quality

Great

Customer Service

Greatest

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Exceptional service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gerber always does a great job and provides excellent service. My repair was done early and they facilitated the return of my rental car, which was unexpected but appreciated

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gabriel and his team were amazing! Kind, informative, and quick! My car looks better now than before the collision!!

Likely to Recommend

Repair Quality

Thanks to Gabe and the team. Phenomenal work!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The service was top notch and the repair on my car was perfect.

Customer Service

I went back to Gerber twice! to retrieve items I had left in my car! Both times the personnel were pleasant and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

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