Gerber Collision & Glass - Goleta

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

AAA was not my insurance, but they were very responsive and helpful

Customer Service - 5.0/5.0 -

Gerber was amazing! Very professional, great communication, and excellent work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are good guys in the office, Gabriel and the others.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My car looks as good as new and ready when they said it would be

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for the great service! Everyone was helpful and friendly. I got regular updates and the body work on my car was perfect.

My Experience - 5.0/5.0 -

I am absolutely so thankful for the service I receive(d) at Gerber. The staff is completely impressive with their repair confidence of knowledge, communication, and client centered approach. When getting a vehicle repaired I couldn’t imagine going anywhere else, as well as I would only refer others to Gerber. They go above and beyond giving me such relief knowing my car is in good hands. From top to bottom, every employee I interacted with was so helpful and I can’t say how much I appreciate their service! Thank you Gerber!

Likely to Recommend - 5.0/5.0 -

Gerber is the only shop for repairs I would recommend.

Repair Quality - 5.0/5.0 -

Super excellent service!! So happy with the customer appreciation and attention to detail.

Customer Service - 5.0/5.0 -

Wonderful customer service, excellent from top to bottom.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The whole process of getting my. automobile repaired went very smoothly. Issac was attentive and explained everything clearly. The car was returned in perfect condition. The rest of the staff were also helpful and friendly. I will refer Gerber when I have the opportunity.

Customer Service - 5.0/5.0 -

PERFECT. Everyone was pleasant.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work is good quality, and was done a day sooner than promised. Plus they derail the vehicle.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have already recommended this body shop to someone who needs body work on there car

Repair Quality - 5.0/5.0 -

Very efficient customer service loved the rental

Customer Service - 5.0/5.0 -

Very satisfied would recommend to anyone needing to rent a car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Under promise and over deliver, my car was fixed in a timely manner. thank you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fast servicing, and knowledgeable staff. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Louie Sandoval is the best! I wouldn’t take my cars to anyone else!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Louie Sandoval is the best!! I wouldn’t take my car to anyone but him! The quality of the repairs is excellent!

Customer Service - 5.0/5.0 -

Very personal service. Prompt return of car. Louie Sandoval goes above and beyond!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Highly recommend!

Repair Quality - 5.0/5.0 -

Excellent Service!!! I would highly recommend your company.

Customer Service - 5.0/5.0 -

Highly Satisfied. All staff was very courteous and helpful and always kept me informed on the status of my vehicle. I think they should all get a raise!

Returned Clean

My Experience - 5.0/5.0 -

Mr. Louie Sandoval exceeded my expectations and always delivers on his commitments. His overall management of the Goleta staff is exemplary. Because of Louie I will always use Gerber Collision for all my car repair needs. My BMW was delivered to me in a better condition than when I purchased it brand new. I recommend Louie be acknowledged for his Customer Satisfaction by Gerber Collision executive mgmt. Thank you, Alfredo Limon

My Experience - 5.0/5.0 -

Easy to work with. Helped me feel at ease and fixed my car quickly. Kept me updated the whole Time as well overall a good experience after an accident.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional, quick service initially and super quick to do the job!!! Excellent follow up!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The car looks amazing! The texts which updated the progress of the repair were much appreciated and our interaction and communication with the employees was great!

Likely to Recommend - 5.0/5.0 -

Would highly recommend

Repair Quality - 5.0/5.0 -

The repair work was great and the car looks amazing

Customer Service - 5.0/5.0 -

Courteous and professional

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber went above and beyond. They repaired my car with factory parts in a shorter amount of time than expected, and even returned my car to me washed, waxed, and vacuumed out. They were also very communicative and pleasant to work with.

Customer Service - 4.0/5.0 -

Everyone was pleasant and efficient, but there were some minor management issues and disorganization up front that complicated insurance paperwork until rectified.

Returned Clean

My Experience - 5.0/5.0 -

Great team. Very professional and courteous . A better experience than I expected.

Likely to Recommend - 5.0/5.0 -

And my 70 years of driving a car I’ve never experienced a repair location anywhere close to the quality of this company.

Repair Quality - 5.0/5.0 -

by far the finest repair and cooperative people I’ve experienced.

Customer Service - 5.0/5.0 -

Every employee of the organization seems to love their job and wants to help do it correctly.