Gerber Collision & Glass - Greece

4.8 (2,776reviews)
98%
1690 Manitou Rd,  Greece,  NY  14626

Gerber Collision & Glass - Greece offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,776)

Likely to Recommend

Repair Quality

Great service, great communication, great results on the repair. I also appreciated getting the car back cleaner than when I dropped it off!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job

Customer Service

Good person

Returned Clean

My Experience

Likely to Recommend

Repair work was great

Repair Quality

The repair new bumper guard vet good Clean up very bad

Customer Service

Interior of the car was soiled front and rear rear seats and sides of council marked with dripping of something that left stained marking

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication on the status of the repair was great . The job was done well too

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a wonderful job, were very communicative, and professional. Would use them again if needs be.

Customer Service

My Experience

Found two dents on the driver side door and the paint looks off

Likely to Recommend

Repair Quality

Your team did an awesome job 👏

Customer Service

The team always kept me updated.

My Experience

Communication regarding the repairs was wonderful. Amy is a professional with the appropriate personal touch. She is a quality face of this site.

Likely to Recommend

Everyone we interacted with was very friendly and professional.

Repair Quality

Great communication about the car and what stage of repair was taking place.

Customer Service

Returned Clean

My Experience

The overall process was so simple and delivered as expected. Communication was great, just updates and simple. Results were excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people there were very nice and explained things very well. They kept me informed about my vehicle along the way in a variety of ways (calls and text messages). I picked up my car and the repairs looked excellent to me. They also gave me instructions on what to do in various situations when I was leaving. I would highly recommend this location to others. Thank you.

Likely to Recommend

Gerber Collision was recommended to me by Mike Strelick, and I am happy he referred me to this location because it was excellent, as he stated.

Repair Quality

The people and communication made this experience the best-case scenario for having to deal with car repairs from a collision with a deer. Regular updates were appreciated.

Customer Service

Kind people, excellent communication, and easy to work with overall.

My Experience

Great service. Kept me updated the entire time through the repair process. When I got the vehicle back it was fully detailed and completely cleaned on the inside. Fantastic job 10 out of 10.

My Experience

My wife came back and the manager was dismissive with any concerns my wife brought up. Tried to excuse everything away. Plastic cllp on interior trim he claimed they get worn and things happen. Claimed our vehicle has been in multiple accidents, when in fact this was the first one. My wife tried to point out chips on the top spoiler which he again dismissed.. He said everybody picks up their vehicle and says that wasn't there before. So much for customer first. Not professional at all. I'll give you four stars for communication and keeping us up to date and one star for customer concern.

My Experience

Great job Thank you

Likely to Recommend

Repair Quality

Customer Service

Friendly personal and quick service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Always excellent

My Experience

Everyone is very nice,everything came out great

Likely to Recommend

Repair Quality

Everything was smooth,everyone was very nice

Customer Service

Everything was very good, everyone was very nice