Gerber Collision & Glass - Greece

4.9 (2,786reviews)
98%
1690 Manitou Rd,  Greece,  NY  14626

Gerber Collision & Glass - Greece offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,786)

My Experience

Communication regarding the repairs was wonderful. Amy is a professional with the appropriate personal touch. She is a quality face of this site.

Likely to Recommend

Everyone we interacted with was very friendly and professional.

Repair Quality

Great communication about the car and what stage of repair was taking place.

Customer Service

Returned Clean

My Experience

The overall process was so simple and delivered as expected. Communication was great, just updates and simple. Results were excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people there were very nice and explained things very well. They kept me informed about my vehicle along the way in a variety of ways (calls and text messages). I picked up my car and the repairs looked excellent to me. They also gave me instructions on what to do in various situations when I was leaving. I would highly recommend this location to others. Thank you.

Likely to Recommend

Gerber Collision was recommended to me by Mike Strelick, and I am happy he referred me to this location because it was excellent, as he stated.

Repair Quality

The people and communication made this experience the best-case scenario for having to deal with car repairs from a collision with a deer. Regular updates were appreciated.

Customer Service

Kind people, excellent communication, and easy to work with overall.

My Experience

Great service. Kept me updated the entire time through the repair process. When I got the vehicle back it was fully detailed and completely cleaned on the inside. Fantastic job 10 out of 10.

My Experience

My wife came back and the manager was dismissive with any concerns my wife brought up. Tried to excuse everything away. Plastic cllp on interior trim he claimed they get worn and things happen. Claimed our vehicle has been in multiple accidents, when in fact this was the first one. My wife tried to point out chips on the top spoiler which he again dismissed.. He said everybody picks up their vehicle and says that wasn't there before. So much for customer first. Not professional at all. I'll give you four stars for communication and keeping us up to date and one star for customer concern.

My Experience

Great job Thank you

Likely to Recommend

Repair Quality

Customer Service

Friendly personal and quick service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Always excellent

My Experience

Everyone is very nice,everything came out great

Likely to Recommend

Repair Quality

Everything was smooth,everyone was very nice

Customer Service

Everything was very good, everyone was very nice

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Nice people, good communication, fast repair!

Likely to Recommend

Repair Quality

The repair was perfect.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good service

Customer Service

Returned Clean

My Experience

She looks like she looked when I bought her, thank you.

Likely to Recommend

Repair Quality

Took very good care of my car, love the work done on her.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job

Customer Service

I liked the people I dealt with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean