Gerber Collision & Glass - Greenwood

My Experience - 5.0/5.0 -

Excellent work done in a timely manner. Appreciated text updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome employees. Answered all my questions

Customer Service - 5.0/5.0 -

See previous notes

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Josh is great!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Gerber was quick to get my Jeep in for repairs. They completed my repairs super fast and my Jeep looks good as new. Everyone I encountered while I was there was friendly and efficient.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My Jeep looks good as new

Customer Service - 5.0/5.0 -

Everyone at the shop greeted me with a smile and was very kind

Likely to Recommend - 5.0/5.0 -

Did already Josh answered her questions and found out parts could be repaired and not replaced. Good chance gained a customer!

Repair Quality - 5.0/5.0 -

Ahead of time on delivery.

Customer Service - 5.0/5.0 -

Josh was easy & pleasant to work with.

Likely to Recommend - 1.0/5.0

Repair Quality - 2.5/5.0 -

I had to return twice because lights did not work. Windshield wiper did not work.

Customer Service - 2.5/5.0 -

I had to return twice for unresolved repairs. I still need to go back because parts have fallen off.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I wouldn't want a friend or colleague to go through the experience we had.

Repair Quality - 3.5/5.0 -

Scratches around the cd deck and the radio is fouled up. When we asked about it, we were told it was like that when we brought it in...and it was definitely not that way. The insurance paid for the major part of the repairs and specified this repair shop-otherwise we would not have used them. Businesses used to be proud of doing a good job and would admit when something was not right. We will not be patronizing Gerber again.

Customer Service - 2.5/5.0 -

I cannot make a positive comment.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job looks good your guys did nice work.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Looked really good quality work

Customer Service - 4.5/5.0 -

Friendly no pressure service

My Experience - 5.0/5.0 -

Customer service, damage inspection, and repaired vehicle inspection were all top-notch. Michelle & Sue know how to treat customers!

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Have had to go back several times for things not working properly

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Michelle helped reorganize the schedule so I could get my car back early and not have to cancel my vacation after my husbands car was totaled, we had dropped mine off at Gerber the day before. 100/10 experience!

My Experience - 5.0/5.0 -

Michele was awesome to work with throughout the process! She kept me informed and was very detailed about the process and progress being made. I trusted her!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0