Gerber Collision & Glass - Greer
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Greer offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My car isn’t fixed yet. There is a squeak when you open the passenger door. And the steering wheel is extremely loose. I want it repaired
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car isn’t fixed
Customer Service - 0.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The process took almost twice as long as they originally told me.
Customer Service - 4.0/5.0 -
The team was pleasant and cordial
My Experience - 5.0/5.0 -
Smooth transaction
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair looks great. Loved how I was kept informed. Only complaint was that it took about 5 days longer than estimated/planned which cost me close to $100 in “extra” car rental insurance fee for a wreck I didn’t cause and her insurance nor mine covered. Thanks for the job you did.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Took too long for the amount of damage to the car and was not fixed right the first time. They would not order parts ahead of time and it was almost 2 months after the accident that my appointment was scheduled to fix the car.
Repair Quality - 5.0/5.0 -
I did not see any defects in workmanship.
Customer Service - 1.5/5.0 -
Took too long and I have to take the car back because of painting defects and the hood is misaligned.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, professional staff, loved the text updates. Great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jason did a great job communicating with me about the progress of the repairs. Even though there were delays in the process (because of parts sourcing which was totally out of the companies control Covid and all) he was patient and thorough with me even when I was obnoxiously calling and asking the same thing ! Thanks Jason!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all for everything!! My Tahoe looks brand new!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys really did a fantastic job on my Tahoe!! You can not tell it was wrecked at all!! I am so pleased with it! I really appreciate all of the hard work!! Keep it up, you guys (&gals) are AWESOME!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was more than pleased with the results of my repairs made by your people. Both the front and back of the house were professional and thorough. My experience was 5 🌟stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Liz was great at keeping in touch. The load for her got really heavy and communication slowed, but she was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I think the issues I had with this shop are happening no across the board right now, service quality and repair quality were great.
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 4.0/5.0 -
Customer service quality was great, but while my repair was delayed several times, I was never alerted, I had to call to find out each time. Understandable, given the labor shortage and back ups, but it was not ideal to be out of the loop with the schedule of the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Yall are amazing. Everyone was kind and helpful and efficient. And yall detailed out my car!!!!??!!! Absolutely made me think I got into the wrong car for a minute. Superb work. I'll make sure to spread the word.