Gerber Collision & Glass - Grovetown
410 Merchants Way,
Grovetown,
GA
30813
USA
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Grovetown offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Repairs are frequently described as flawless, with vehicles returned looking brand new. Many customers highlight the outstanding communication, noting regular text and phone updates that kept them informed throughout the repair process. Timeliness is a recurring strength, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciate added touches such as interior cleaning and convenient rental car handling. A few customers noted minor concerns including a hood alignment issue, a whistling noise post-repair, a missing backup camera transfer, and an instance where a delay was not proactively communicated. These improvement points come directly from customer comments. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
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Service Quality
"... They maintained clear and concise communication. The work done to the vehicle was fantastic, and anything that was different any issues that ..."
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"The quality and attention to detail is the reason for this rating. This Cadillac has sentamental value to my family. ..."
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"... done quickly and clean! The repair technicianteam Did a great job with the repairs and even completely reversed the slight dent on the driver door, to the point I cant tell it was ..."
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"... say the least, Gerber exceeded our expectations and our BMW was returned to us looking better than the day we bought it. Thank you Gerber—job well done 👍"
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"... record time. Their customer service was excellent, and I am absolutely satisfied with the quality of the repairs. Highly recommended!"
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"... appreciated the progress updates. A big surprise was that the repair was completed two days prior to estimated date. Cudos to your team!"
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"Yes, and even earlier than expected"
"Gerber Collision and Glass did an amazing job! They finished my car earlier than expected, cleaned the interior, and even returned my rental for me. The customer ..."
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"... This is the second vehicle Ive had serviced there. The turn around time was ahead of schedule both times and the work done was excellent. Also, I was kept ..."
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"... wife will be bring the car back. During our vacation the car now makes a whistling noise when driven above 50-60 Mph. This has been a nightmare when driving longer than ..."
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"... very communicative for every step of the process. They maintained clear and concise communication. The work done to the vehicle was fantastic, and ..."
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"... completed ahead of the original estimate which was great. I liked receiving the occasional text message to let me know of key events and progress versus the estimated schedule. Thank ..."
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"... say finish, ready to be picked up either. However, a quick update pushing the date out wouldve been helpful considering I had asked for time off to leave early ..."
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"Excellent team at Gerber in Grovetown! Excellent communication, superb customer service and quality work!"
"Overall, great experience! However, I'd enjoy it more if the app was updated more often."
Alfred
(Chevrolet owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Petr
(Toyota owner)
reviewed 9/1/26
My Experience - 0.0/5.0 -
Missing/loose hardware, hood to fender uneven gap, dented running board
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Jamaica
(Kia owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Meredith
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steven was great at communicating every step of the way.
Customer Service - 5.0/5.0 -
Steven was great at communicating every step of the way.
Returned Clean
Eleanor
(Kia owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
The service was exceptional and the staff highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Susan
(Chevrolet owner)
reviewed 8/22/26
My Experience - 5.0/5.0 -
I’m a return customer for a reason! Your work is extraordinarily fantastic & I know you’ll do an excellent job. Also the updates were spot on & the hospitality #1! I’ll tell everyone I know Gerber does it the best!!!
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Carol
(Honda owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Ford owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sandra
(Ford owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
Very polite and communicated well each day to let me know what was happening with my car.
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Paul
(RAM owner)
reviewed 8/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Deborah
(Buick owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
Everyone at the shop was wonderful and Steven was the best manager. I’ve ever experienced with car repairs. He really cared about his work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nancy
(Honda owner)
reviewed 8/19/26
My Experience - 5.0/5.0 -
Truck door looks great.
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Ltcol Roy
(BMW owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lisa
(Buick owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The best customer service I have seen from any company in years!!
Dexter
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kelton
(Volkswagen owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Karen
(Nissan owner)
reviewed 8/17/26
My Experience - 5.0/5.0 -
They were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great, kept me updated on my car.
Customer Service - 5.0/5.0
Returned Clean
Adrian
(BMW owner)
reviewed 8/13/26