Gerber Collision & Glass - Holland/Blue Star Hwy

4.8 (2,416reviews)
96%
4276 Blue Star Hwy,  Holland,  MI  49423

Gerber Collision & Glass - Holland/Blue Star offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,416)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, first-class, and exceeding expectations. Many highlighted that vehicles were returned looking like new, often cleaner inside and out than when dropped off. Communication was a standout strength, with customers appreciating frequent text updates and proactive calls throughout the repair process. Timeliness was widely commended, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional gaps in end-of-process communication, minor alignment issues upon return, and some instances of incomplete repairs requiring a follow-up visit. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"... stellar job keeping me informed of progress. And the work is perfect. The car is better than ever." Read more
"... twelve years and two vehicles, and once again I am totally satisfied with their customer service and quality of repairs. This is a fine and courteous staff who have worked ..." Read more
"From communication to service, everything exceeded my expectations!"
"... vehicle was completed in a timely manner and the workmanship was top notch. The professionalism from Gerber Collision is the very best. 5 stars on every visit." Read more
"... have ever been a part of - from start to finish. The final product far, far exceeded my expectations! Great service staff also." Read more
"Yes, it was same day service…much appreciated."
"The service was fast and competed work was exceptional. The vehicle was also cleaner than when I dropped ..." Read more
"... truck was done on the time they told me it would be the car got done a lot sooner than I expected, which was a good thing" Read more
"Very slow service. Over 2 months for repair."
"It looks great and only took 5 days. So nice.Thank you."
"... fantastic!!! The staff is very friendly and professional. Their communication is frequent and helpful. They work with the car rental agency so that the ..." Read more
"The repair was done promptly, communication was outstanding, and my vehicle was so clean when I picked it up"
"Wonderful communication! Everything was so smooth and done wonderfully!"
"Totally on the ball with updates, customer service, and help getting me back into my vehicle. So friendly and ..." Read more
"... terrific job on my truck. It looks as good as new. Their communication was clear and thorough throughout the process. I highly recommend!" Read more

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Team is awesome

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Repair Quality

Great people to work with and helpful with the insurance side of things.

Customer Service

Returned Clean

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Excellent service and great people—Macy and Preston did a great job updating us every step of the way, and found the parts we needed for our old suburban to get her back on the road!

Repair Quality

Just had a sensor that gave the shop a hard time…they could use a better equipped code reader, or pass off electrical work to a different shop if it’s not really their expertise.

Customer Service

My Experience

Very courteous and professional.

My Experience

Thank you, Preston, for taking off the racks. They came with my used car, and as you found out, the keys I inherited didn’t fit. Glad you took me at my word and sawed them off!

Likely to Recommend

Highly recommend Gerber

Repair Quality

The experience and results could not have been any better.

Customer Service

They kept me updated with phone calls and texts every step of the way.

My Experience

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My Experience

Awesome and cool personality

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Love my peaple at that place they are very friendly and nice. Fast Fun and friendly

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Returned Clean

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Repair Quality

THE TRUCK LOOKS GOOD AND IT WAS VERT CLEAN THANK YOU

Customer Service

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Again auto body work is expensive today but on par with the region and my personal opinion second to none they did a fantastic job from being rear ended. Had some more difficult work on all 4 door handles and surrounding areas done a great job and saved $800 minimum and some door bangs in doors

Repair Quality

I feel the work done was second to none very happy with their performance even fixed a couple of difficult things looked new when completed. I have recommended them to others, it is expensive but on par with the area however I stand behind their work very pleased with the job done

Customer Service

I personally dealt with 3 people a young lady Macy and 2 young men Preston and Austin all 3 of them from dress to demeanor top notch very knowledgeable very involved can answer any questions one may have very much engaged. And most importantly they care about customer satisfaction very honest straightforward young people very jovial and professional I have had work done there twice the attitude is the same on Monday morning as Friday afternoon and will when I need anything else done return I truly respect these 3 it’s a very friendly and honest atmosphere Well done Gerber and thank you for your hard work as well as atmosphere

Returned Clean

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Repair Quality

My car has never been so clean! My dogs will take care of that. It was a pleasure working with you.

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Returned Clean

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My Experience

Great job. My wife was happy

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My wife was very happy with the completed work. Staff was awesome. Great job.

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Returned Clean

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Returned Clean

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Preston and Austen are just exceptional. So knowledgable and so professional. We highly recommend them! Tom and Vicke

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Returned Clean

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Returned Clean

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