Gerber Collision & Glass - Honolulu/Waimanu St.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Honolulu/Waimanu St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated that Ben hunted down the kind of parts my old car needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job.
Customer Service - 5.0/5.0 -
Beautifully completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, very good communication and timely repairs
Customer Service - 5.0/5.0 -
Great customer service, good communication and timely repairs
My Experience - 5.0/5.0 -
Staff were warm, professional, clear in their communication, accommodating and efficient in the coordination and completion of repair. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was helpful, informative, friendly and pleasant. They turned a negative experiment (car damaged by hit and run) into a bearable/positive one. Thanks for doing a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
They missed putting on one part. Thankfully it’s cosmetic so I can drive while waiting for bolts to install the piece. Everything else looks good!
Customer Service - 4.5/5.0 -
Everyone I spoke with was super friendly and helpful. They had to push back the completion date a few times but only by a day or two and they also communicated in advance with solid reasons.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber - Waimanu location was very responsive and informative thru the repair process. Was able to work with an insurance company they hadn’t previously worked with, and made it happen. Thank you all!
Likely to Recommend - 5.0/5.0 -
Great people, job well done and convenient location
Repair Quality - 5.0/5.0 -
Everything you want from car repair. Job was done timely and work looks as if brand new. Paint job was blended in well
Customer Service - 5.0/5.0 -
Very timely and responsive. Great customer service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Over spray of paint on the windshield and emblem is falling off.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Repairs was done but a lot of overspray and emblem not sticking on correctly.
Customer Service - 4.5/5.0 -
Ben and the receptionist, for got her name was really nice and helpful
My Experience - 5.0/5.0 -
Replacement of right fender was done as soon as possible and as well as possible. Autocraft kept in touch with the progress of the repair as parts were received and then installed. Top-notch service, courtesy, and repair, just like last year when there was more extensive body damage. The best repair company I've been fortunate enough to use, including avoidance of charging for unnecessary repairs. Customer-friendly to the max. Mark
Likely to Recommend - 5.0/5.0 -
I've already raved to friends about the quality of work and service I've received from Gerber (the former Autocraft), not only for this bumper replacement and cleàn-up but also for the more extensive bodywork and restoration they did on the car two years ago after it had been sideswiped and damaged by another driver.
Repair Quality - 5.0/5.0 -
The removal and replacement of the damaged front bumper of my 2018 Toyota Corolla by Gerber Collision and Glass exceeded all my expectations for quality and appearance.
Customer Service - 5.0/5.0 -
Customer service at Gerber is the best I've received at any business I've encountered. You can call them at any time with questions about ongoing work, costs, or anything else and be treated not just as a customer but as a friend. In the case of my Toyota Corolla, repairs were completed and the car turned back to me a full day before the estimated time of completion of the job.
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank the team at Gerber Collision for all their help. They were really nice and easy to work with. My truck looks brand new. I would recommend this company to my family and friends. Mahalo
My Experience - 5.0/5.0 -
Repairs were completed on the same day the vehicle was dropped off. Repairs were flawless, and I was kept informed every step of the way. I couldn't be happier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ben and team were great to work with. They kept me informed and updated my repair schedule. Big Mahalo!
My Experience - 5.0/5.0 -
Marisa and her informative and kind team repaired my vehicle to its original condition very quickly. They even washed it. Mahalo Gerber. I highly recommend anyone who's in need of a fix to visit them.