Gerber Collision & Glass - Houston/Cypress Creek P

4.8 (65reviews)
98%
2606 Cypress Creek Parkway,  Houston,  TX  77068
See Photos
Online Estimate
Book Appointment

Gerber Collision & Glass - Houston/Cypress Creek Parkway offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram
Call
Email

Reviews (65)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlighted the high-quality bodywork, precise paint matching, and vehicles being returned cleaner than dropped off. Communication was a standout strength, with customers appreciating frequent text updates and daily progress reports. Timeliness was another key highlight, with numerous customers noting their vehicles were completed ahead of schedule. Customers noted that occasional parts delays and isolated communication gaps near completion impacted their experience, based on their direct feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... me updated throughout the repair process and the quality of the repairs were outstanding. Thank you." Read more
"... trust this Collison place for all of my repair needs, they are the best at what they do ,I have no complaints. The service here is exceptional and every single ..." Read more
"... loved the transparency and excellent communication the body work was impressive matching the paint was spot on I was told work would be completed in 11 days however ..." Read more
"... do. Repairs were done and repainted in seven days. The car turned out looking better than it did when we bought it! The friendly and professional staff made us feel ..." Read more
"Very professional and courteous service. I am so pleased with their work. Would recommend them and will use them again for ..." Read more
"... was told work would be completed in 11 days however it only took 7 I would highly recommend Gerber Collision if youd like expertise good communication and fair ..." Read more
"Finished way ahead of promised date. Thank you!"
"... rental. Depending on the damage we have in the car they moved fast on my car & was able to get my car back in 2 days of work. not including weekends Im very happy with ..." Read more
"... Great Communication skills and also fast service. Got my car back a week early then expected with the Repairs being amazing. thank you for all the hard work guys" Read more
"Early by a week"
"Everyone was very professional and the work and communication was top tier. They let me know day to day updates and it only took 4 days. I dropped ..." Read more
"They messaged me every Tuesday and Thursday to let me know the progress"
"My experience at Gerber was great loved the transparency and excellent communication the body work was impressive matching the paint was spot on I was ..." Read more
"... most of all their frontdesk customer service and daily progress updates were first class. Thanks for your excellent service!" Read more
"constant messages and link for the live updates"

Likely to Recommend

NEVER!!!!

Repair Quality

If I could give your repair shop a minus 0 (zero) I would.

Customer Service

Again, if minus zero was an option, you would definitely receive it.

Kept me Informed?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I'm glad with my experience because of how quick the process was and how helpful the workers were.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience here. They kept me up to date with the repairs and estimated completion date. My car looks brand new and they took the precaution of changing my tire to prevent an issue in the future. They also cleaned the inside of my car, which was a really nice bonus. I’d definitely come here again if I needed repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Todo fue perfecto, la atención, el trabajo en los detalles, es seguro que los recomendaré con mas personas por su excelente trabajo

Customer Service

Perfecto

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I think the company is well coordinated and handed me a spitless car. Good job

Likely to Recommend

Very professional shop

Repair Quality

Seamless

Customer Service

Pros

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The paint job was amazing and so was the service.

Likely to Recommend

Repair Quality

Awesome paint job!!!!!

Customer Service

Service was great

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

100%

Repair Quality

amazing service and staff were outstanding

Customer Service

very nice and welcoming loved the attitude and smiles

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber was outstanding! Not only did they do an excellent job with the bodywork, but most of all their frontdesk customer service and daily progress updates were first class. Thanks for your excellent service!

My Experience

Great service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already recommended them to friends and family.

Repair Quality

Customer Service

I was very satisfied with the customer service I received. The repair shop personnel were professional and courteous, Vidal the manager communicated clearly throughout the repair process, and addressed my questions promptly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will highly recommend Gerber Collision to anyone I know

Repair Quality

My experience at Gerber was great loved the transparency and excellent communication the body work was impressive matching the paint was spot on I was told work would be completed in 11 days however it only took 7 I would highly recommend Gerber Collision if you’d like expertise good communication and fair pricing. Thank you Gerber Collision for making this a top notch experience.

Customer Service

The front desk was efficient in the whole process including arranging rental car pick up and drop off

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The sensor that reads the speed limit signs is not working but other than that all is great. If the truck has to be in for a while to fix it I’m okay without it. Everything else seems to be good.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional staff - courteous and knowledgeable. Communication was fluid throughout the process. Would recommend to others needing auto repairs.

1 - 20 of 65

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Houston  |  77068