Gerber Collision & Glass - Irmo/Broad River Rd.

4.8 (3,699reviews)
97%
7433 Broad River Rd,  Irmo,  SC  29063

In operation 85 years.

Gerber Collision & Glass - Irmo offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,699)

Likely to Recommend

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Returned Clean

My Experience

You guys have taken care of us twice within the last several months due to unforeseen accidents and we have been totally satisfied so far with you!!! Highly recommended

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased with the repair service on my car. The team was very professional and communicated with me throughout the process. I definitely recommend Gerber on Broad River Road for your repair needs.

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Returned Clean

My Experience

Amber and the team went above and beyond. The work was also flawless. I highly recommend this Gerber branch.

My Experience

Great group of peeps..A very nice experience. Thank you…

Likely to Recommend

100% will recommend.

Repair Quality

Customer Service

The customer service I received was over the top amazing. The timely notifications , very kind engagement and overall respect…incredible. (Thanks Amber)

Likely to Recommend

Repair Quality

Great customer service, communication, and quality repair work.

Customer Service

Likely to Recommend

Repair Quality

The team were amazing, accomodating, friendly and professional and the service on the car was nothing less than perfection. I love the updates so I knew exactly when my car would be complete. And I thank the team for accommodating the rental drop off as well!! Thank you!

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Returned Clean

My Experience

From the start to finish everyone I have spoken with has been excellent. They kept me informed and everything was completed in a timely manner.

Likely to Recommend

Repair Quality

From start to finish the process was seamless and everyone was very much customer oriented.

Customer Service

Likely to Recommend

Repair Quality

Awesome customer service! Communication was great

Customer Service

Returned Clean

My Experience

Hi. The service and communication were outstanding. So, thank you. We picked up our vehicle yesterday and have not driven many miles and all of a sudden our engine light comes on. We have never had the engine light turn on so we are very concerned that this happened soon after you & Honda had the vehicle. We are trying to figure out next steps at the moment.

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My Experience

Very fast service , certainly will recommend

My Experience

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Likely to Recommend

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Extremely communicative and efficient, friendly service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Gerber collision has been very pleasant and professional. I had my car serviced at the Gerber location in Irmo, which is where I reside. Amber, who works at the front desk was so nice engaging people or Annette customer service professional and talkative like I am. I felt like I was around family the way I was greeted by Amber and Matt. I think it was. He’s the guy with curly hair with glasses who actually did my estimate. I would take my car back there 1 million times over again because the customer service was just outstanding. I enjoyed working with the staff each time I called. I spoke with Amber and she was just as nice as she was in person. We talked the day. I drove my car to be serviced. She was so professional and knowledgeable and told me that I would receive text messages regarding the service and the estimated time of completion in which I did. So I had to pick my car up on June 4, 2026, and I was greeted by Miss Amber and Matt. I think that’s his name. I wanna get it right. They just made me feel so comfortable at the point, I didn’t mind paying the $500 deductible lol 🤣. I just thank God for smiling happy faces and eager to help customers as they enter the business for service. Thank you.

Likely to Recommend

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Customer Service

Customer service was just very professional very friendly, helpful, compassionate. I would take my car back over and over again if needed.

Likely to Recommend

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean