Gerber Collision & Glass - Irmo/Broad River Rd.

4.8 (3,701reviews)
97%
7433 Broad River Rd,  Irmo,  SC  29063

In operation 85 years.

Gerber Collision & Glass - Irmo offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,701)

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My Experience

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My Experience

I appreciated the ongoing updates about my car’s status, the personable front counter person, and Matt’s explanation of services. The car looks new. I’m very grateful and pleased with the final outcome.

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Repair Quality

I submitted a very positive review already.

Customer Service

Returned Clean

Likely to Recommend

Hands down - the best shop around! I wish this entire community would learn customer skills from Amber. She was awesome

Repair Quality

Have nothing but good, Amber made this entire repair so enjoyable! Her personality and people skills is off the chain! Car was perfect when finished. Time line was amazing. I am more than satisfied!! Wonderful people and wonderful work! The best around

Customer Service

My Experience

Y’all did a fantastic job! Thanks for taking great care of me and the vehicle :))

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Returned Clean

My Experience

I must say your team did a fantastic job on my Mercedes 300 I am well impressed by the job they did! I appreciate the service they provided!! I will recommend to friends about the fast service and great job you guys did I became friends with your staff, I will be stopping by to see them!! Thanks alots for the great job you done!!! 😁😁😁👍👍😍

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Repair Quality

Very nice, considerate staff. Did a remarkable job on my car. Totally appreciate this business

Customer Service

Great staff

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My Experience

Quality work with fast, friendly service. Amazing evperience

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My Experience

The splash shield on my vehicle was not properly connected after being removed and the front grill is slightly loose and I didn’t notice these issues until I was driving on the highway and heard it about to rip off!

Likely to Recommend

Repair Quality

My front grille is loose to where I can wiggle it when I grab it and the splash guard was not properly reconnected. It sounded like it was ready to tear off while driving down the highway at 55 mph and I didn’t feel safe driving my car anymore. The back driver door handle was broken and it was placed back on my car like i wasn’t going to notice it and is if it was on there normally. The only reason I know this, is because it fell off when I attempted to grab the door handle and it fell to the ground. Also my antenna was not placed back on my car it was in the back seat. I am not happy with the service I received as far as repairs go because it seems like I got my car back in worse condition then when I brought to have repairs done! I’m am skeptical about driving my car at this point because I don’t know what else is messed from brining my car there!!! I work two jobs and not being able to drive my vehicle is very frustrating!!!!

Customer Service

The only thing that was good

Returned Clean

My Experience

Previously, they repaired my wife’s car and my truck. They did an excellent job, so when I needed a piece of trim painted to match my truck, I asked them to do it. They did a great job. Color is a perfect match. The turn around time was very fast and the price was right.

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My Experience

Your team was great! Fom drop-off to pick-up the staff was courteous, professional and the progress updates in between kept me informed and were very much appreciated

Likely to Recommend

They are absolutely on my list of businesses to refer.

Repair Quality

My vehicles looked like new, they even cleaned it! So far, there are no issues....doors open and close properly....I'm very satisfied!

Customer Service

Oh my gosh, they were awesome from drop-off off to pick-up up and all the updates in between! Wonderful staff!

Returned Clean

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My Experience

The staff is absolutely fabulous. They did an amazing job on my car.

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Staff is great

Repair Quality

Customer Service

My Experience

Car was repaired on time and professionally. The daily updates were much appreciated.

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Likely to Recommend

Would absolutely refer my family and friends!

Repair Quality

Excellent service!

Customer Service

From the moment I walked into the store, Amber was so wonderful. She has a fabulous attitude and makes you feel calm during a chaotic time. I appreciate that so much!

Returned Clean

My Experience

I had a wonderful experience with Gerber Collision & Glass! I recently had some work done on my 2023 Ford Mustang and I’m so happy with the results. The entire team was fantastic, providing excellent customer service and being very knowledgeable about the process. A special thank you to Ms. Amber at the front desk; she made me feel so welcome and had such a wonderful attitude.