Gerber Collision & Glass - Irmo/Broad River Rd.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 1.0/5.0 -

Battery was dead the next day and they will not fix it

Customer Service - 1.0/5.0 -

Battery was dead the next day and they will not fix it

My Experience - 5.0/5.0 -

They did really great work and did it fast so I could have my car back.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and kept us up to date on progress and any changes/ totally satisfied and will recommend to friends and family!

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

There is a scratch on my door that was replaced and the windshield was not replaced and has a large Crack in it.

My Experience - 5.0/5.0 -

Very friendly and great service highly recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes! Absolutely!!

Repair Quality - 5.0/5.0 -

They were amazing in timeliness and in giving the customer first priority in all decisions!!!

Customer Service - 5.0/5.0 -

Beautiful Work!!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amber and Matt were the best. All my vehicle needs were satisfied they kept me abreast of all things going on with my vehicle.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber does beautiful work to return cars to their original condition. Dealing with them is easy and pleasant. They stand behind the warranty that comes with their service. I personally would go to them first and always!

Customer Service - 5.0/5.0 -

As I just wrote, they are always great to work with - easy to discuss their work and excellent ratings for communication.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Matt, Chris, and Amber went above and beyond to take care of everything. They even took care of the horrible experience I had with Hertz.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They kept me updated anytime there were changes to completion time. My car was so clean and good as new when I got it back!

My Experience - 5.0/5.0 -

If I could give them 1000 stars, it still wouldn’t come close to what they deserve. As a widow, I carry so much on my own now — things that used to be simple suddenly feel heavy. Even taking my car in for repairs felt like one more reminder that I’m doing life without the person who used to stand beside me. But the moment I walked through their doors, something shifted. I didn’t feel invisible. I didn’t feel like a burden. I felt cared for. Amber met me with a level of respect, warmth, and genuine love that I wasn’t expecting. Talking to her felt like talking to a friend — someone who saw my heart, not just my situation. She made me feel safe, understood, and valued in a way that touched me deeply. Enterprise brought the rental straight to the body shop for me, and when my car was finished, Gerber Collision brought my car right to my home. They picked up the rental and returned it to Enterprise without me having to worry about a thing. Every step was handled with compassion, patience, and grace. It was first‑class service in every sense of the word. They updated me every single day. They made sure I never felt lost or alone in the process. And when my car came back, it looked brand new — perfect paint, flawless work — but the real gift wasn’t the repair. It was the way they treated me. I felt important. I felt like I mattered. It wasn’t about money. It was about humanity — respect, compassion, and simple, powerful kindness. In a season of life where I could have easily felt overwhelmed and alone, they wrapped me in care. They reminded me that there are still good people in this world who lead with heart. And for that, I am truly, deeply,

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My experience with this repair shop was exceptional from start to finish. From the moment I arrived, I was treated with respect and made to feel important. They arranged for my rental car to be brought directly to me, Thanks ENTERPRISE. Gerber kept me updated every single day during the repair process, and handled everything with professionalism and kindness. When my car was finished, they delivered it to my home and even returned the rental car for me, making the entire process smooth and stress‑free. The quality of the repair was outstanding — my car looked brand new, with perfectly matched paint and flawless work. They also reassured me that if I noticed anything within the next couple of weeks, they would come back and take care of it. Their service went above and beyond. I am truly grateful for the care, courtesy, and compassion they showed.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service from the team . No issues and kept up to date

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will highly recommend Gerber to my friends!

Repair Quality - 5.0/5.0 -

I am very pleased with the work done on my car. I got a quote from another shop nearby and their quote was more than double!

Customer Service - 5.0/5.0 -

Very friendly customer service!

Returned Clean