Gerber Collision & Glass - Irmo/Dutch Fork Rd.

4.9 (46reviews)
97%
1590 Dutch Fork Rd,  Irmo,  SC  29063

In operation 85 years.

Gerber Collision & Glass - Irmo/Dutch Fork Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (46)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service from all the employees at the Ballentine, SC Gerber Collision & Glass!

Likely to Recommend

Repair Quality

Excellent work on my car!

Customer Service

Returned Clean

Likely to Recommend

I would always recommend this specific location.

Repair Quality

Great team-they did a wonderful job with my repair. They were prompt, courteous, and my car had been cleaned when I picked it up. I would only use them for my future body repairs.

Customer Service

Great staff! Good communication and response.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

As previously stated, I would highly recommend Gerber to all friends & family.

Repair Quality

As I commented in my statement to Google, I would bring my car back to Gerber again. I was very Pleased with the work done to my car and also the clean job done inside & out. I would Highly recommend Gerber to all friends family.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Extremely happy with the quality of work and they kept the promised date of delivery.

Customer Service

Returned Clean

Likely to Recommend

All must come to get their body work needs completed by you.

Repair Quality

As Always You Are Our#1 Shop to Go To for ALL Our Auto Body Needs. No one can turn a vehicle from scrap to Showroom like you.. Thank You. Chris

Customer Service

Always answers all questions

Returned Clean

My Experience

Absolutely a smooth experience

Likely to Recommend

Would recommend for location convenience, rental return convenience, but would advise person needing repair services of lack of communication and odd phone interaction.

Repair Quality

Aveion has been amazing during this process. The parts and pieces in the process were always moving in the background! Any time I had a question, she was more than willing to explain in a way that was easily understood. She was very friendly and displayed a customer-first attitude.

Customer Service

I only ever received an update when I called, not sure if that’s normal, it’s not what I was told. When I dropped off my car, I was told they’d be in contact during every step but I never heard from them. I’m happy with the job they did but wished I hadn’t been in the dark during that process. I’d also like to note that when I called for an update, the person answered the phone saying “hello?” and I had to ask if it was Gerber. My mistake in not saving the number immediately, I called the number that called me, I thought I had reached out to the receptionist’s cell phone.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completed before projected date and I was updated throughout the process and when I finally got the Telluride back it was fixed and the exterior and interior cleaned! The staff was professional too.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job look front end looks like brand new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience. Repaired in less than a week. Great updates via text or calls on status.

Likely to Recommend

100% I am in my 60's & have NEVER experienced such a professional team which made me feel safe with my car & new they would treat it like I do!

Repair Quality

Very knowledgeable staff

Customer Service

Outstanding

Returned Clean