Gerber Collision & Glass - Irmo/Evergreen Dr.

4.7 (1,481reviews)
94%
111 Evergreen Dr,  Irmo,  SC  29063

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Irmo / Evergreen Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,481)

Likely to Recommend

Repair Quality

They did a great job. My car looks great

Customer Service

Very nice and great at their job

Returned Clean

My Experience

My Experience

Gerber Collision is the best place to take your car to be fixed if it's damaged! From the moment you walk in the front door, you'll meet the nicest and most compassionate young ladies until you pick up your car to take home, looking brand new! I love this place and can't imagine taking my vehicle elsewhere!

Likely to Recommend

Would not have to think twice! Very likely

Repair Quality

To look at my vehicle, one would never know there was any damage done to start with! Top rate quality!

Customer Service

Customer service was the best! They were so kind and understanding. Took care of business quickly, and professionally with a smile on their faces!😊

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

so far all is good

Customer Service

My Experience

The staff was kind and courteous and walked me through every step of the process. They even accommodated drop off and pick up needs due to my work schedule. Will refer anyone needing repairs to this Gerber location.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would for sure recommend to everyone.

Repair Quality

Excellent and friendly service from beginning to end. Very good repair job.

Customer Service

Outstanding service by all.

Returned Clean

My Experience

The repair process took over 60 days. Every time we got a notice that the car was near completion some issue would come up. Communication from Gerber was insufficient. The process took too long

Likely to Recommend

This shop repaired a vehicle for me in Jan 2019. They do good work. The technician I worked with was good but you need better communication. Communication during this visit was insufficient and most of the phone communication was initiated by me.

Repair Quality

In the short of time I have had the car back, the work done appears to be very good. All systems see to be working

Customer Service

The people I worked with were professional and courteous.

Returned Clean

My Experience

Job well done! The time length was a bit long but we understand! Thank u for your kindness and help in this matter.

Likely to Recommend

Repair Quality

The repairs were fine, but when I got my car back the cord to my dash cam was broken. I did let that be known when I picked my car up. I was told there would be follow up so I emailed the link to show what kind of cord it was for replacement but I haven’t heard back or gotten much follow up yet.

Customer Service

Returned Clean

My Experience

I was very pleased with the repair, my Cadillac looks great!☺️ Just a quick question, after being rearended the tire monitor alert light came on and it is still on. 🤷🏻‍♀️ Is there something that needs to be readjusted? Thank you again for the excellent work!!👍🏼

Likely to Recommend

Great job on my vehicle and excellent customer care. The young lady stayed late waiting for me.

Repair Quality

Gerber Collision did a great job repairing my Cadillac XT5! 👍🏼 My only concern is the sensor for the tire pressure monitor on the dash board has been on since the accident. I thought the repair would correct it. Or is the TPM sensor damaged? It doesn't show the tire pressure reading on the right front & rear tires. Any suggestions or recommendations?

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Some small scratches were not rubbed out

Customer Service

Likely to Recommend

Repair Quality

Waiting to get a call back bc got car back and my horn isn’t working.

Customer Service

Likely to Recommend

I have recommended this establishment to several people.

Repair Quality

Customer Service

Staff was wonderful! I couldn't ask for better service.

Returned Clean

Likely to Recommend

Repair Quality

The workmanship was great and it was ready ahead of schedule

Customer Service

Friendly and responsive

My Experience

Car looks great

Likely to Recommend

Repair Quality

Great repair

Customer Service

Likely to Recommend

Repair Quality

Jessica did an Outstanding Job and Gerber’s did an Outstanding Job Repairing it.

Customer Service

Jessica did a great job and Gerber did a n outstanding job fixing the front bumper.

Returned Clean

My Experience

First the repair was very good. Good work all around. However I called to schedule a drop off for the repair and when I came to drop off the car I was told there was no appointment. I was very frustrated. The front desk lady was helpful and made sure we could get the repair started and all paperwork was in order. After that it was smooth and seamless.