Gerber Collision & Glass - Johnson City/Bristol HW
In operation 85 years.
Gerber Collision & Glass - Johnson City/Bristol Hwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Not done yet. Done with car but I know it will be done great you have did work for me be fore and it was like New. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did exactly what they said they would do. Highly recommend them for future use.
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 0.0/5.0 -
I will have to return in the morning because the clearcoat is messed up on the hood. I can attach pictures, but I don’t know where to attach them. I tried calling yesterday evening when I got home with the car I took a picture of the clearcoat
Likely to Recommend - 0.5/5.0 -
I would recommend any place other than here.
Repair Quality - 0.5/5.0 -
There is too much to even type here. I plan to call the manager about my dissatisfaction. After work was supposedly finished I noticed there were two large scratches on the door. And I pointed them out to the man he said well you didn’t show me that when you first came here. You only pointed to the dents. He took the car in and hand painted over the scratches. Then after I got home, I noticed that the side mirror was still smashed so I brought it back in and they fixed the mirror but the top part of the mirror was not fixed and he said that those scratches were old so I don’t know what y’all steal it. I have no idea what your problems are, but I’m totally unsatisfied with your work and this man’s attitude.
Customer Service - 0.5/5.0 -
See first comment
Returned Clean
My Experience - 5.0/5.0 -
Quality work, great communication on timetable for work completion, friendly and knowledgeable staff - 5 stars!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me continually informed about the repair process. The work was completed on time and I am satisfied with the results.
My Experience - 5.0/5.0 -
Gerber Collision did a wonderful job of fixing my Subaru! I would recommend them to anyone who needs collison repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very courteous and would call and update me on my vehicle Repair. They did a very good job on my car.
Customer Service - 5.0/5.0 -
They were very courteous and would call and update me on my vehicle Repair. They did a very good job on my car.
My Experience - 5.0/5.0 -
The work done was perfect! I appreciate being kept informed about the progress of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber Collision and their incredible staff made repair process seamless, easy and stress-free ,which was genuinely appreciated considering i had no idea what to expect. The repair is so immaculate, I literally want to call and inquire on pricing to have my entire car painted, so it matches the smooth shine of the section that was repaired lol! Thank you again, Gerber Staff, for restoring my Acura' swag!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, very good communication, and excellent workers! 10/10 recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing a great job repairing my Honda Civic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did excellent work repairing my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very communicative which I really appreciated. Nothing worse than being left in the dark with what’s going to sigh your vehicle. When I got my car back, it looked great they even cleaned it up! Looks like they gave it a nice wash and vacuum!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work. Car looks like it did when we bought it. Very professional and texted multiple times on the status. Will definitely use them again.
Customer Service - 5.0/5.0 -
They do great work. Car looks like it did when we bought it. Very professional and texted multiple times on the status. Will definitely use them again.