Gerber Collision & Glass - Kennesaw

4.9 (5,483reviews)
98%
2395 Cobb Parkway,  Kennesaw,  GA  30152

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Kennesaw offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,483)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlighted how thoroughly they were kept informed throughout the repair process via calls and texts. Repairs were frequently completed ahead of schedule, with vehicles returned looking brand new. The staff was widely described as professional, courteous, and genuinely caring. A few customers noted minor issues such as incomplete repairs or parts oversights upon pickup, but these were generally resolved promptly. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... happening with my vehicle and when to expect updates. The quality of the repairs exceeded my expectations, and my vehicle looks amazing. Its clear they take ..." Read more
"... communication and customer service. The car looks great. Can't even tell it was ever in an accident." Read more
"They had great communication and my car looks brand new. The repairs were seamless! I can not recommend them enough."
"A PLUS! Beautiful work on my Car …could not be happier… A professional company when ..." Read more
"Excellent customer service and wonderful services proved. You cant even tell where the original damage was. Highly recommend!!"
"... communicative they were throughout the process. They had our car repaired and back to us in almost 24 hours. We were very pleased with the service and the quick ..." Read more
"... interacted with was so friendly and professional. My repairs were completed in a timely manner and I was surprised that my SUV was returned cleaner then when I dropped ..." Read more
"Great communication, great work and done timely."
"Prompt responses and updates, quick repair- 1wk post repairs, no issues"
"... vehicle repair. From start to finish, your kindness, communication, and thoroughness were top notch. You took a very stressful situation and made it so ..." Read more
"Communication is key and they do it so well."
"... associates was beyond expectations. I never felt left out. I was kept notified throughout the entire process. Thank you for a fast and easy car repair!" Read more
"... repair process including dealing with insurance, and kept me up to date with text messages twice a week on my repairs. My vehicle was ready in under 2 weeks. ..." Read more
"Everyone was very communicative about our repair. Called multiple times to give updates. Did a beautiful job on the car. Very happy!"

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Even though there was a delay in getting it fixed due to wrong part shipping multiple times I was kept updated

Customer Service

Everyone I spoke with was personable, polite, kind and professional

Returned Clean

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Repair Quality

Customer Service

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Customer Service

Returned Clean

My Experience

2nd time using them. Very accommodating of my schedule.

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Repair Quality

Second time using Gerber. Nice work done on time. Very helpful staff

Customer Service

Returned Clean

My Experience

Got my car back and on the way home my automatic stopped shifting. It was driving in 1 gear the whole way home and it was constantly at 6500 rpm. My manual mode in my car didn’t even turn on. And now I have a squeaky clean new check engine light! I also now hear something dripping onto hot metal under my car and I smell it burning.

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Repair Quality

The body work was done wonderfully. But that’s it. I dropped my car off with an ABS code and a voltage code. They had my car for 7 days. They did a pre scan and so many codes appear out of no where. They see the codes and still took my car for a drive several times. I get my car back and now my automatic won’t shift, drives at 6500-7000 rpm, I have an engine light I’ve never had before, and now I smell something burning.

Customer Service

My Experience

I was more than pleasantly surprised by the speed of the repair, I definitely could not tell it was ever damaged. Many thanks

My Experience

Gerber did an amazing job. Staff was great and repair was done in a timely matter. Excellent communication via text as well.

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Repair Quality

Customer Service

Staff, especially Ashley, was very professional and courteous. Ashley provided me with updates and kept me abreast of the status of the repair

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Repair Quality

They are aways professional and is very fast!

Customer Service

The people are so nice and very helpful!

Returned Clean

My Experience

The car is not completed .

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Repair Quality

I'll take my car in under warranty because it wasn't assembled properly.

Customer Service

Customer service was great.

My Experience

My Experience

Excellent service great staff

My Experience

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Repair Quality

This location did an outstanding job and the staff is so nice and professional. Thank you!

Customer Service

I received excellent customer service from start to finish. Thank you Ms. Ashley for being amazing too. I had a great experience.

My Experience

Great customer service!!

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Repair Quality

Customer Service

My Experience

I had the pleasure to work with Ashley again yes we have been at Gerbers a few times. Always friendly and professional ! All the staff have been excellent !

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Repair Quality

Customer services and repair work are excellent ! We have had the pleasure of having Ashley assist us and she goes above and beyond to help! The entire crew are so professional and pleasant ! The costs for repairs are very reasonable !

Customer Service

Returned Clean

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Repair Quality

Keep up the great work, Garber thanks Travelers. Great insurance company. and great customer servicez

Customer Service

Great customer service very helpful all the way from the start to the finish.

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Customer Service

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Repair Quality

Always greatvjob

Customer Service

Returned Clean