Gerber Collision & Glass - Kimberly
In operation 81 years, 4 years at this location.
Gerber Collision & Glass - Kimberly offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional, efficient, and excellent service. I was kept informed as my vehicle was being worked on which was refreshing and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber was thorough but fast with a quote The repair was completed ahead of schedule and it looks beautiful. Very happy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks really good, but I can look at it more when not so cold. Phil and Vicki were very understanding and helpful in arranging to get my car in, in middle of snowstorm and picking up and dropping off. Very caring people to help me. I would highly recommend them! Thank you thank you!
Likely to Recommend - 5.0/5.0 -
Already told some friends how well I was treated, if ever need collision repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Phil and Vicki were very and thoughtful and helpful in arranging to get my car in. With the blizzard, I was not going to drive anywhere, especially an Enterprise rental car. I drove car in and they brought me home. And they delivered my car when done. Car looks great. Phil and Vicki made an unpleasant situation very bearable! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazed at the quality of customer service and how fast the car was done!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a great experience with Gerber. Front desk was kind and prompt. Technician was informative on work completed. Overall process was fast, thorough, and steady contact throughout. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the repair was well done. matched in real well. service and office were very friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair were done 3 days early car was clean, also took care of the rental car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done in a fast time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
An awful experience with an accident turned into a wonderful experience with you! You kept us thoroughly informed and were fast and professional with the service. Even got our car back a full week ahead of schedule which makes life so much easier. Thank you for such an outstanding experience.
Likely to Recommend - 5.0/5.0 -
Fast, friendly and thorough
Repair Quality - 5.0/5.0 -
Stupendous work extremely fast and accurate
Customer Service - 5.0/5.0 -
Kept me informed through the whole process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was great, especially when we were waiting on a part to be delivered
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When I first arrived there to drop my car off, was greeted by friendly staff. Phil, the manager also came out and made sure he introduced himself. They did explain that with the auto workers strike that everything was delayed. I agreed to go ahead with the repairs because I felt that they were professional and would do what they could to get the parts needed. I was shocked on how quickly and how often I was updated by the manager. Today when I arrived to pick up my car, the woman at the desk was very pleasant. I did not catch her name. She was very informative as we went through the paperwork. I was shocked to find out later that she is a newer employee. She was very professional, and answered all of my questions then Phil took me outside to approve everything that was done. I was so impressed on the job. It looked like nothing had ever happened. This was very emotional to me because I purchased this vehicle from my stepmother, after my father died, I was devastated when it was hit by a deer but there is no way you can tell. I will refer Gerber collision and glass to everyone. I know I cannot believe what a great job they did. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was told the repair would take 2 weeks. I dropped my truck off on Monday 12-18 at 8:30am. I was given an update the next day. My truck was disassembled and a couple more parts needed to be ordered and should be delivered Wednesday or Thursday. Phil called me the next afternoon and said the truck is done and ready to be picked up. All I can say is WOW! The repair looks fantastic and the fast turnaround was amazing. Thank you Team Gerber